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Instructions

We’ve put together all instructions on this page to help you get started easily.

Letters, parcels and freight

  • How to send letters

  • How to send parcels in Finland

  • How to send parcels abroad

  • How to send freight

  • iPost instructions and materials

General sending instructions

  • Country specific information

  • Prohibited and dangerous goods

  • Customs clearance – see the customs instructions on Posti’s consumer pages

Instructions for e‑commerce

  • Instructions and text templates for e‑commerce

  • Ecommerce integrations

  • Logistics interfaces and digital services

  • Posti Glue – connecting e‑commerce and suppliers

Publication services

  • Sending publications

  • Instructions for mailer companies

Other instructions

  • Public notification

  • Laboratory samples

  • Service matrix

  • Invoicing

Forms

  • Material order

  • Order a pickup for your item

  • Order empty transport units

  • Reply mail order

  • Reply Mail Item: change or terminate

  • Customer Purchase Order Number (PO number)

  • Order P.O. Box

  • P.O. Box change or termination

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