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Receiving packages and mail

Here you will find information on receiving all kinds of shipments. Check the instructions for picking up packages, home delivery, and customs clearance. Read about daily mail delivery to your home. The OmaPosti app helps you stay informed about your incoming shipments.

A delighted person opening a package.
A woman is carrying a package.

Pick up your package from a pick-up point

You can order a parcel to your desired Posti parcel locker or service point. A pickup code is sufficient for collecting a regular package – no ID or power of attorney is needed.

The woman opens the package

Packages arriving from abroad

All purchases from outside the EU must be cleared. Gifts, publications and documents must also be cleared, regardless of their value.

A postal worker putting a delivery through a mail slot.

Get your mail at the right address

Going on vacation at your summer cottage? Or just living at another address for a while? You can order fixed-term mail forwarding or request a delivery interruption for the duration of a trip.

A customer receiving a Saturday delivery package from the post office.

Our parcels move on Saturdays too

Our parcels are now on the move six days a week. When your weekdays are already packed, a Saturday delivery can make life a little easier.

Learn more about Saturday deliveries

Small parcel to door: home delivery without scheduling

Your small parcel is delivered right to your door — no need to schedule a time or even be at home. An easy delivery option at a convenient price.

Learn more about this delivery method

A smiling postal worker carrying a small package.
A woman in a pink coat is carrying a package.

The shipment is late, lost or damaged?

Here you can find information and instructions regarding damage situations.

Damage situations

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