Receiving packages and mail
Here you will find information on receiving all kinds of shipments. Check the instructions for picking up packages, home delivery, and customs clearance. Read about daily mail delivery to your home. The OmaPosti app helps you stay informed about your incoming shipments.
Receiving packages and mail
Here you will find information on receiving all kinds of shipments. Check the instructions for picking up packages, home delivery, and customs clearance. Read about daily mail delivery to your home. The OmaPosti app helps you stay informed about your incoming shipments.
Pick up your package from a pick-up point
You can order a parcel to your desired Posti parcel locker or service point. A pickup code is sufficient for collecting a regular package – no ID or power of attorney is needed.
Packages arriving from abroad
All purchases from outside the EU must be cleared. Gifts, publications and documents must also be cleared, regardless of their value.
Get your mail at the right address
Going on vacation at your summer cottage? Or just living at another address for a while? You can order fixed-term mail forwarding or request a delivery interruption for the duration of a trip.
The shipment is late, lost or damaged?
Here you can find information and instructions regarding damage situations.
Latest news
NewsPosti's telephone exchange will be closed permanently at the end of the year
Starting from December 31, 2024, we will discontinue our telephone exchange service at number 020 4511 due to low demand and the increased use of digital services. Our customer...
12/5/2024
24,000 postcards to bring joy to the Independence Day celebrations of our war veterans and war-time women
Posti, the war veteran associations and the Lotta Svärd Foundation organized a card campaign for the tenth time, in which the veterans and women of our wars and Lotta women were...
12/2/2024
Posti delivered nearly 1.5 million parcels during Black Friday week
Black Friday kicked off the Christmas season in e-commerce last week. Posti delivered nearly 1.5 million parcels during the week. This year, Black Friday fell on November 29....
12/1/2024
Changes to the product terms for publication, marketing and letter services on January 1, 2025
The renewed product terms will be available at posti.fi/terms-business by November 30, 2024 at the latest. Our service promise for letters, publications and addressed...
11/28/2024
Posti’s opening hours during Christmas
Posti’s own stores in Helsinki (Elielinaukio 2 F, Annankatu 8, Unioninkatu 20, Linnankoskenkatu 14), Espoo (Piispansilta 11) and Jyväskylä (Vapaudenkatu 48-50) are extending their...
11/27/2024
Posti has over 100 new parcel lockers in Christmas season
Christmas is a busy time for parcel deliveries. We have been developing our services throughout the year to ensure smooth deliveries on Christmas, as well. Around 1,100 Posti...
11/26/2024