Receiving packages and mail
Here you will find information on receiving all kinds of shipments. Check the instructions for picking up packages, home delivery, and customs clearance. Read about daily mail delivery to your home. The OmaPosti app helps you stay informed about your incoming shipments.
Pick up your package from a pick-up point
You can order a parcel to your desired Posti parcel locker or service point. A pickup code is sufficient for collecting a regular package – no ID or power of attorney is needed.
Packages arriving from abroad
All purchases from outside the EU must be cleared. Gifts, publications and documents must also be cleared, regardless of their value.
Get your mail at the right address
Going on vacation at your summer cottage? Or just living at another address for a while? You can order fixed-term mail forwarding or request a delivery interruption for the duration of a trip.
The shipment is late, lost or damaged?
Here you can find information and instructions regarding damage situations.