In October 2019, Posti will start sending emails and text messages that contain a link.
Posti will start sending emails and text messages that contain a link to recipients of Home Parcels in October. By clicking on the link, the recipient can access the booking calendar, from which they can choose a delivery time for the home delivery of their parcel.
Our goal is to be a market leader that offers quick and smooth delivery of online purchases. We want to offer a first-class customer experience as well as a wide range of e-commerce services. We are working to improve the quality of our services and the customer experience of end users related to home delivery. With the new booking calendar, we are able to significantly improve the customer experience as customers will have a clearer and broader selection of home delivery times from which to choose. In addition, customers can access the calendar to choose a delivery time at any time. However, we recommend choosing a delivery time as soon as possible after you have received the message. This means you can receive the product as quickly as possible.
Below you can find an example of a message with a link sent by Posti: