Contact us

Personal

Phone

Parcels and OmaPosti

+358 100 5577

Monday - Friday 8 a.m. - 6 p.m. Saturday 9 a.m. - 4 p.m.

VAT guidance for shipments from outside the EU

+358 100 2215

Monday - Friday 8 a.m. - 6 p.m. Saturday 9 a.m. - 4 p.m. Read more about the VAT reform

Letters, publications and address services

+358 100 5445

Monday - Friday 8 a.m. - 4 p.m.

Chat

Chat for private customers

Speak to our customer service via chat by logging into OmaPosti.

Business

Phone

Parcels

+358 200 77000

Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 4 p.m. For ordering shipments open until 5 p.m.

Letters and subscription mail

+358 200 77000

Monday - Friday 9 a.m. - 4 p.m.

Freight

+358 100 3311

Monday - Friday 8 a.m. - 4 p.m. For ordering freight shipments open until 5 p.m.

Chat

Chat for business customers

Speak to our customer service via chat in your service channel such as OmaPosti Pro.

Other contacts

Service points Do not contact service points for Posti related issues. We are better equipped to help you through our regular channels. Posti headquarters and international subsidiaries Contact information for our headquarters and branches in other countries.  

Company ID Y-ID 1531864-4, VATreg., VAT-idFI15318644 Posti Group Corporation is registered in the trade register and its operations are subject to VAT.

Posti Messaging Customer support contacts for sending and managing documents Online retailer support Customer support contacts for online retailer business Domestic freight terminals Contact information for domestic freight terminals Transval Group Contact information for contract logistics (warehousing), in-house logistics and personnel services

Phone charges lnc / mpc, queuing is subject to charge Recording calls and messages Posti Group Corporation saves calls and messages in order to ensure their content. The recordings are used to ensure the rights and legal protection of the customer and Posti Group Corporation. The recordings can also be used in in-house personnel training in order to develop customer service and improve quality. The recordings will not be used for other purposes or disclosed to parties outside Posti Group Corporation unless required by law.