Instructions for OmaPosti

Enabling OmaPosti

OmaPosti mobile app

1. Download the OmaPosti app from the App Store or Google Play, or go to

   OmaPosti.

2. Create a Posti account. You will be asked to verify your identity using strong electronic identification.

3. Follow the instructions in the app to finish setting up OmaPosti.

When you OmaPosti for the first time on a device, you need to complete a one-time strong identification using a supported method, such as:

• online banking credentials

• a mobile certificate, or

• another supported electronic identification method.

This ensures that your personal content, such as letters, invoices and parcel information, is shown only to you.

After completing the setup, you can choose how you want to log in to OmaPosti:

• a personal PIN code

• fingerprint recognition, or

• facial recognition.

You can change your login method later in the security settings.

Once setup is complete, you can open OmaPosti quickly and securely using your chosen login method.

OmaPosti web version

You can also use OmaPosti in a web browser at OmaPosti.

To start using the web version:

1. Go to OmaPosti.

2. Select Create account and create a Posti account.

3. Complete strong electronic identification using a supported method, such as online banking credentials or a mobile certificate.

When you use OmaPosti in a web browser, strong electronic identification is required each time you log in.

Corporate customer?

Go to OmaPosti Pro

Why do we ask for your contact details?

On the first time, we will ask for your 

• email address 

• phone number 

• permission to send notifications

Your email address is required so that you can reset your password, if necessary. You will also receive email notifications of invoices or letters sent to your OmaPosti.

Your phone number enables OmaPosti to automatically show you your incoming or sent deliveries. If you are the parcel’s recipient on the basis of your phone number, you will also get access to the code required to pick up the parcel.

The mobile app also asks for your permission to send you notifications. If you grant the app permission to send you notifications, you will receive one, such as when your item is ready for pickup, when you have received an invoice or a letter or when your invoice is due.

At your discretion, you can change your email address or phone number under My information. You can make changes to your notification settings in Settings.

Adding parcels to tracking

Most incoming parcels are automatically visible in OmaPosti tracking. If the sender has not included your phone number in the shipment details, the parcel will not appear in OmaPosti automatically. In that case, you can add it yourself using the shipment ID:

1. Open the Parcels page and select the Add parcel icon. The Add parcel page opens.

2. Enter the shipment ID in the text field. You can also select the scan icon to scan the parcel’s barcode or QR code, for example from a receipt.

3. At the bottom of the page, select Add to my parcels. Note: In these situations, OmaPosti can’t know for sure whether you are the recipient of the parcel or simply tracking it for another reason. For this reason, only information that can be safely shown to everyone is displayed for parcels you add yourself. For the same reason, not all functions, such as changing the pickup location, are available.

Digital post: Letters and invoices in OmaPosti

With OmaPosti, you can receive letters and invoices electronically and thus reduce the amount of paper mail. When you receive a letter or invoice in OmaPosti, you can get a notification in the app and by email.

You can partially influence who can send you invoices and letters to OmaPosti. Edit your sender settings in OmaPosti under Settings – Digital post.

Note: You will always receive the following letters electronically at OmaPosti, regardless of your own choices:

• salary statements that the payroll provider has decided to deliver only as an electronic letter

• letters sent by Posti.

Paying invoices

You can easily pay your invoices directly in OmaPosti.

If the invoice includes a virtual barcode, you can copy the invoice details using it and pay the invoice in your online bank. You can choose the debit date yourself.

You can also use the payment initiation service provided by Neonomics AS to pay the invoice. In this case, the payment is debited from your bank account as an online payment at the time of payment.

Due date

You can see the invoice due date in OmaPosti. Please note that the invoice is shown as paid in OmaPosti only if you have paid it using the Neonomics AS payment initiation service. If you have paid the invoice in another way, you can mark it as paid yourself.

Digital post: Letters and invoices in OmaPosti

With OmaPosti, you can receive letters and invoices electronically and thus reduce the amount of paper mail. When you receive a letter or invoice in OmaPosti, you can get a notification in the app and by email.

You can partially influence who can send you invoices and letters to OmaPosti. Edit your sender settings in OmaPosti under Settings – Digital post.

Note: You will always receive the following letters electronically at OmaPosti, regardless of your own choices:

• salary statements that the payroll provider has decided to deliver only as an electronic letter

• letters sent by Posti.

Paying invoices

You can easily pay your invoices directly in OmaPosti.

If the invoice includes a virtual barcode, you can copy the invoice details using it and pay the invoice in your online bank. You can choose the debit date yourself.

You can also use the payment initiation service provided by Neonomics AS to pay the invoice. In this case, the payment is debited from your bank account as an online payment at the time of payment.

Due date

You can see the invoice due date in OmaPosti. Please note that the invoice is shown as paid in OmaPosti only if you have paid it using the Neonomics AS payment initiation service. If you have paid the invoice in another way, you can mark it as paid yourself.

Invoices and letters securely archived

OmaPosti gives you access to a free archive of your own. You can print, save or remove electronic letters or invoices from the archive at any time.

The electronic letters and invoices in the archive are sorted by date. You can store letters and invoices in the OmaPosti archive for as long as you continue to use the service.

Security in OmaPosti

OmaPosti requires identification on every login. On the first time you use the service, you can choose the preferred login method:

• a PIN code you create yourself

• fingerprint authentication

• facial recognition

After setup, you can log in to OmaPosti quickly using your chosen method.

When using OmaPosti on a browser, you aways login with a strong identification.

Please read the detailed instructions on how to improve your security in OmaPosti.