Instructions for OmaPosti

Enabling OmaPosti

1. Download the OmaPosti mobile app for your phone on AppStore or GooglePlay store, or go to the OmaPosti page.

2. Click on “Create Posti username”. Be prepared to prove your identity 

3. Continue to OmaPosti

If you already have a Posti username, you can use it to log in to the service. The first time you use the service, select the settings that you want. You can change the settings afterwards.

When creating a username, you’ll be asked to perform strong identification. Strong identification is needed so that we can be sure that items, such as letters, invoices or item tracking information are shown to the correct recipient. 

Corporate customer? 

Go to OmaPosti Pro 

Why do we ask for your contact details?

On the first time, we will ask for your 

• email address 

• phone number 

• permission to send notifications

Your email address is required so that you can reset your password, if necessary. You will also receive email notifications of invoices or letters sent to your OmaPosti.

Your phone number enables OmaPosti to automatically show you your incoming or sent deliveries. If you are the parcel’s recipient on the basis of your phone number, you will also get access to the code required to pick up the parcel.

The mobile app also asks for your permission to send you notifications. If you grant the app permission to send you notifications, you will receive one, such as when your item is ready for pickup, when you have received an invoice or a letter or when your invoice is due.

At your discretion, you can change your email address or phone number under My information. You can make changes to your notification settings in Settings.

Adding parcels to tracking

OmaPosti automatically shows most items in tracking. If your item is not automatically shown, you can add it with the item ID. 

• In the app, open Track parcels.  

• Enter the item ID or scan it from the receipt 

• You can view the parcel’s information and tracking details. If OmaPosti identifies you as the parcel’s recipient on the basis of your phone number, you can view all the parcel’s details.  If you aren’t the parcel’s recipient, you can only view information that doesn’t require authentication. 

Digital post: Letters and invoices in OmaPosti

With OmaPosti, you can receive letters and invoices electronically and thus reduce the amount of paper mail. When you receive a letter or invoice in OmaPosti, you can get a notification in the app and by email.

You can partially influence who can send you invoices and letters to OmaPosti. Edit your sender settings in OmaPosti under Settings – Digital post.

Note: You will always receive the following letters electronically at OmaPosti, regardless of your own choices:

• salary statements that the payroll provider has decided to deliver only as an electronic letter

• letters sent by Posti.

Paying invoices

You can easily pay your invoices directly in OmaPosti.

If the invoice includes a virtual barcode, you can copy the invoice details using it and pay the invoice in your online bank. You can choose the debit date yourself.

You can also use the payment initiation service provided by Neonomics AS to pay the invoice. In this case, the payment is debited from your bank account as an online payment at the time of payment.

Due date

You can see the invoice due date in OmaPosti. Please note that the invoice is shown as paid in OmaPosti only if you have paid it using the Neonomics AS payment initiation service. If you have paid the invoice in another way, you can mark it as paid yourself.

Invoices and letters securely archived

OmaPosti gives you access to a free archive of your own. You can print, save or remove electronic letters or invoices from the archive at any time.

The electronic letters and invoices in the archive are sorted by date. You can store letters and invoices in the OmaPosti archive for as long as you continue to use the service.

Security in OmaPosti

To improve security, select a strong password and enable multi-factor authentication. Please read the detailed instructions on how to improve your security in OmaPosti.