Skip to main content
  • Private
  • For businesses
  • Service points
  • Sending
  • Shipment on the way
  • Receiving of items
  • Own information
  • Company information
  • Contact us
  • Tools

Loading.

/
Customer support
/
Tools
Customer support

Tools

Use our convenient online services. You can also easily contact the Posti by using our transaction forms.

Tools and calculators

Online tools

  • Item tracking
  • Delivery time
  • Delivery Time Inquiry
  • Service points
  • Post Code Search
  • Country Information

Calculators

  • Letter calculator
  • Price calculator for home direct
  • Letter calculator for private customers
  • Price calculator for publications
  • Price calculator for customer direct

Use service forms

  • Change of address and invoicing information for companies
  • Give feedback
  • See all service forms

Check availability of service

  • Installation service
  • Private
  • For businesses
  • Customer support
  • Service points
  • Postal code search
  • Item Tracking

Customer support

  • Sending

    • Prices and calculators
    • Parcel instructions
    • Letter instructions
    • Publication instructions
    • Paying for sending
    • Direct mail instructions
    • Freight instructions
    • Sending abroad instructions
    • Prohibited and dangerous items
    • Instructions for mailer companies
    • Country specific information
    • Online store instructions
    • Warehouse service for ecommerce

  • Shipment on the way

    • Change information of a dispatched shipment
    • My shipment has not arrived

  • Receiving of items

    • Mail delivery
    • Item storage time
    • Picking up parcels for customers with reduced mobility
    • Authorise someone else to pickup
    • Import clearance
    • Damage and compensation
    • Mailbox placement instructions
    • Report damage

  • Own information

    • Change my address
    • Forward or hold my mail
    • About OmaPosti

  • Company information

    • About address change for companies
    • Changes for services
    • Invoicing and changing invoicing information
    • Service channels for business customers
    • Logging in to Posti’s services

  • Contact us

    • All service forms
    • Online tools
    • Frequently asked questions about the coronavirus
    • Give feedback
    • Domestic freight terminals

  • Tools

Private

  • Parcels and tracking
  • Letters and mail
  • OmaPosti

For businesses

  • Parcels and logistics
  • Letters and publications
  • Marketing and data services
  • Invoices and messages
  • Service channels

Customer support

  • Sending
  • Shipment on the way
  • Receiving of items
  • Own information
  • Company information
  • Contact us
  • Tools

Postal code search

Item Tracking

Follow us

  • Facebook
  • Twitter
  • Linkedin
  • Youtube

International sites

  • Latvia
  • Lithuania
  • Scandinavia
  • Estonia

Shortcuts

  • OmaPosti
  • Contact Us
  • News Releases
  • Disruptions
  • Send parcel
  • About Posti
  • Careers
  • Innovation & collaboration
  • Webshop
  • Invoicing addresses (pdf)
Terms of usePrivacy policyCookiesAccessibility statements
© Posti Group Oyj