We help your business succeed
Our customer support helps you with all sending, receiving and logistics services. Contact us – together we’ll find the solution that works best for your business.
Contact us
Phone
We serve: Mon–Fri 8:00 a.m. – 6:00 p.m. Saturdays 9:00 a.m. – 4:00 p.m.
We will charge a local network charge or mobile charge for queuing.
Most important links for sending
Are you sending the item in Finland or abroad? To help you, we have compiled key links to instructions, prices, and delivery schedules.
Customs clearance for international items
As a business customer, you can submit the export declaration through Posti. If you receive items from outside the EU, you can find the instructions for import clearance on the consumer customers page.
See instructions for import customs clearance on Posti’s consumer pages
Keep your company information up to date
Managing company information
Easily manage your company’s information – such as address, contact persons, and invoicing information.
Change of address for businesses
Make a change of address or inform us of the address of a new company.
Company pickup point
The order and pickup service helps you manage your shop's pickups efficiently and punctually.
Freight services
Read more about freight
Order an individual freight transport
If you need an individual freight transport or only send freight occasionally, place a one-time freight order.
Order or return transport units
Do you need empty transport units – or do you want to order pickup for them? You can easily place an order using a form.
Freight terminals
See the contact details of Posti’s domestic freight terminals in different locations.
Are you a Posti Messaging customer?
You can get help with issues such as routing requests, invoicing, technical questions, and other inquiries in the contract customer's service portal.
Support in Finnish is available on weekdays from 8:00 a.m. to 4:00 p.m.
Support in English in the event of a disruption is available 24/7
If the portal is not available, you can contact us by phone. Phone (customers only): +358 9 5846 6200
Posti headquarters and international subsidiaries
Contact information for our headquarters and branches in other countries.
Company ID
Y-ID 1531864-4, VATreg., VAT-idFI15318644
Posti Group Corporation is registered in the trade register and its operations are subject to VAT.
Recording calls and messages: Posti Group Corporation saves calls and messages in order to ensure their content. The recordings are used to ensure the rights and legal protection of the customer and Posti Group Corporation. The recordings can also be used in in-house personnel training in order to develop customer service and improve quality. The recordings will not be used for other purposes or disclosed to parties outside Posti Group Corporation unless required by law.