Make your customers’ everyday lives easier: OmaPosti Digital postbox brings important messages together in one place
Our consumer research clearly shows that Finns want important letters, invoices and documents in one secure place. OmaPosti Digital postbox meets this need by providing a digital mailbox where messages are easy to find and archive, and are stored in Finland.
Through the service, companies and public-sector organisations can reach up to 80% of Finland’s working-age population. OmaPosti has 2.8 million registered users.
Support your company’s digitalisation with a customer-centric approach
OmaPosti Digital postbox helps digitalise customer interactions in a customer-centric, secure and cost-effective way. It complements your company’s own service channels and smoothly directs customers to the right digital service. This speeds up customer interactions, streamlines processes and supports business growth.
With Digital postbox, you can now make your company’s digitalisation smoother. Your customers can choose how and when they receive their messages, improving the customer experience as well as the reach and impact of your communications. A sender view customised to your company’s visual identity strengthens your brand, while all messages remain securely stored in one place, easy to find and archive even years later.
Accelerate cash flow, reduce communication costs and streamline customer service processes
Digitalising communications helps your company reduce related costs even in the short term. Together with your company, we set clear and measurable digitalisation targets, such as a specific amount of cost savings, and plan effective, customer-centric measures to achieve them.
We can also deliver more substantial cost savings over the medium and long term by streamlining customer service processes, including outsourcing them. We can manage your company’s communications through Digital postbox on your behalf.
With Digital postbox, invoices are easy to find in one place, and customers can pay them directly in the service. Automatic reminders encourage timely payments, helping to reduce outstanding receivables and accelerate cash flow.
Make employee communications more secure and cost-effective
Digital postbox makes employee communications smooth and cost-effective. You can use it to send payslips, employment contracts, employee surveys, invitations and other important messages securely and directly to employees. The service also makes it easy to reach employees who do not have a work email address or access to a company computer. For example, shift workers, production employees and summer employees can receive messages quickly and reliably.
OmaPosti Digital postbox: one channel for everything important, now including event tickets
Digital postbox is suitable for both private companies and public-sector organisations and can be used for a wide range of communication needs. Messages, invitations, documents, payslips, employee surveys, employment contracts and certificates, important reminders and now event tickets can all reach recipients smoothly and reliably.
OmaPosti Digital postbox is certified to the internationally recognised ISO/IEC 27001 information security standard
Information security is also an important part of digital post services. In 2026, OmaPosti Digital postbox was awarded ISO/IEC 27001 certification, an internationally recognised standard for information security management. Verified by an independent auditor, the certification confirms, among other things, that customer data is handled securely.
“OmaPosti’s strength lies in bringing messages from different senders together in one secure service. We want to help build a smooth digital society where people can receive their important messages through the channel of their choice, easily and securely,” says Elizabeth Kerppola, Posti’s Director of Digital Growth.
Customer cases
Turku and Kaarina Parish Union invited parish members to an event also through the Digital post
CGI’s employees in Finland receive their payroll statements conveniently in OmaPosti’s Digital post
