Pay for the item
How much does it cost to send a parcel?
Buying/paying for an item
I need to send a parcel. Can I pay for it at a Posti outlet?
I don’t know the recipient’s phone number. Can I still send a parcel?
Can the recipient pay the postage fee when picking up the item?
Help! I think I entered the wrong recipient information. What should I do?
What payment options are there available to me?
What information do I need to write on the parcel?
How should I pack the item?
Can I use something other than a cardboard box to pack the item?
Mailing a package
How soon do I need to drop the parcel off at a Parcel Point or Posti outlet?
How do Posti Parcel Lockers work?
What should I do if the locker won’t open?
Can I drop off my item at a Posti outlet?
Where’s the nearest Posti Parcel Locker?
What is a Helposti code?
I left a parcel I’m sending in a Posti Parcel Locker. Will it be delivered?
How do I get my money back if my account has been charged but I haven’t received a Helposti code?