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Our customer service is busy due to increased parcel volume. Please check the answers to the most frequently asked questions here.

Prices for Custom clearance services

The following is charged for shipments subject to customs clearance arriving from, or leaving to a destination outside the EU internal market area.


  • Import Customs clearance EUR 25.60 (Incl. VAT)

  • Clearance of duty and tax exempt items EUR 20.30 (Incl. VAT)

  • Export Customs clearance (Incl. 2 HS tariff numbers) EUR 38.50 (Incl. VAT)

    - The charge of each additional HS tariff number is EUR 4.80 (Incl. VAT)

  • Handling fee for items requiring customs clearance

    - Paying online EUR 2.90 (VAT 0 %)

    - Paying cash EUR 3.30 (VAT 0 %)

Additional Services

  • Opening the shipment EUR 13.50 (Incl. VAT)

  • Completing the shipping document (parcel label/shipment) EUR 9.80(Incl.VAT)

  • Work paid by the hour (minimum charge ½ hours) EUR 53.00/h (Incl. VAT)

Printable Price List

Custom clearance services