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Privacy statement for camera surveillance

May 17th 2021

Processing of personal data in Posti camera surveillance register is the responsibility of Posti Group Corporation

Posti processes data in the camera surveillance register in order to:

  • Ensure the personal safety of employees;

  • Protect property;

  • Supervise the appropriate operation of the production process;

  • Prevent and investigate incidents that compromise safety, property and the production process;

  • Prevent and investigate apparent work-related risks and threats;

  • Prevent and investigate property crime;

  • Ensure an employee’s interests and rights at the employee’s request (requires an agreement).

In respect of the SmartPOST Parcel Locker service, data is also processed for the purpose of controlling proper use, as well as for preventing and investigating cases of vandalism and fraud.

The processing of data is based on the legitimate interests of Posti.

Data processed in the camera surveillance register and its retention

The camera surveillance register consists of digital image recordings of surveillance cameras. In addition to the image itself, the register contains information about the monitored area or parcel locker where the camera is located, as well as the date and time of the events recorded in the image.

Camera surveillance recordings are retained for as long as is necessary for the purpose of use of personal data. The retention time varies depending on the technical solution, but will not exceed three months from the date of creating the image, unless a longer time is required for the purpose of use of the register in a particular case.

Regular sources of data

The data in the register originates from camera surveillance systems of Posti Group Corporation and its subsidiaries.

Disclosure of data

Due to the technical implementation of the processing of data, some data may be physically situated on external subcontractors’ servers or hardware, where they are processed through a technical interface. Personal data is not transferred outside the European Union or the European Economic Area.

Data protection principles

Access to digital records is restricted. Images or video recordings are only processed by persons who are responsible for the operation and/or maintenance of the equipment and those whose work involves the processing of records.

Rights of the data subject

The data subject has the right to obtain information about the processing of his or her personal data and to know whether his or her personal data is being processed. In addition, the data subject has the right to access and receive a copy of his or her personal data undergoing processing, and to demand rectification of inaccurate or incorrect data and completion of the data. The data subject may request erasure or transfer of personal data or, in certain situations, request restriction of processing or object to the processing of personal data on grounds relating to his or her particular personal situation. When the processing is based on consent, the consent may be withdrawn at any time.

If you are a customer of the OmaPosti service, you can check and correct your own information in the Your information section. When logged into the service, you can also change your marketing concents.

Make a data request  

You can submit a data request regarding the information stored about you in Posti’s data registers. You can make the request as an authenticated user, as this allows us to process your request faster. Authentication can be done with your Posti user credentials or through bank credentials or a mobile certificate.  

Make a data request Authenticate first with your Posti user credentials or through bank credentials or a mobile certificate. 

If you do not use our digital services or are making a request on behalf of, for example, your dependent or ward, we recommend using the printable form below. Send the completed form and any required authorizations in an envelope with a postage stamp to the address indicated on the form. You can also make the request in person at Posti’s headquarters, located at Postintaival 7A, Helsinki.  

Print data request Form (PDF)  

Processing the data request 

We process your data request without undue delay and will respond within one month of receiving the request. Responses to requests submitted by post will be delivered as a registered letter to the address listed in Posti’s address register. You are entitled to receive your personal data free of charge. If your inquiry is about something other than a formal data request, you can receive faster assistance through our customer service.  

If the data subject considers that the processing of personal data concerning him or her infringes data protection legislation, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State where the data subject has his or her habitual residence or place of work or where the alleged breach of the GDPR has occurred (in Finland, the Data Protection Ombudsman). Further information is available on the website of the Data Protection Ombudsman: tietosuoja.fi

Controller

Posti Group Corporation (business ID: 1531864-4) PO Box 1, FI-00011 POSTI

Street address: Postintaival 7 A, Helsinki Tel. +358 (0)100 5577 (mpc/lnc, also while queueing)

Customer service

Data Protection Officer: tietosuoja@posti.com