The service is available all over the world. It is an easy way to collect answers and feedback. The International Reply Mail Item increases the amount of feedback as it is easy to use and free of charge for the sender. The recipient only pays for the actual returns.
International reply mail items can be maxi-sized in many European countries. This allows for returning small goods, so an international reply mail item is included in the services of a remote seller selling goods to overseas destinations.
The reply mail item can be a preprinted coupon, envelope, card or box. Its indication includes two thick horizontal lines. The horizontal lines must be 3 mm thick and placed 14 mm from each other.
Download the payment indication
The indications should be made in English and/or French. All indications should be printed in a dark color, preferably black or dark blue, so that they stand out well from a light-colored background. They can be printed on an adhesive label. Handwritten indications are not accepted.
International reply mail items are returned to Finland at the speed of a Priority letter. They are sorted and delivered at the speed of a domestic Priority letter. Markings are printed in French or English and the postal code is FI-00003 HELSINKI