Letter from Santa Claus

Make Christmas even more magical with a genuine letter from Santa Claus, sent directly from the Arctic Circle.

A genuine letter from Santa Claus – order in time for Christmas

Bring joy to the youngest members of your family with a letter from Santa Claus. If you order by December 13, 2026, the letter will arrive in time for Christmas in Finland. Orders placed after that will be mailed in early 2027 from the Arctic Circle, complete with Santa’s own stamp and the unique postmark of Santa Claus’ Main Post Office.

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Frequently asked questions about the letter from Santa Claus

What if the letter didn't arrive by Christmas?

The letters will be mailed so that they will arrive by Christmas. Sometimes, there may be delays in mail delivery, and the letter is delayed, unfortunately.

Please take into account that, in some destination countries, local issues may affect mail delivery, or there may be other unexpected delays in mail deliveries, which are, unfortunately, beyond our control.

When will the recipient receive the letter and can I affect the date?

The letter for Christmas will arrive before Christmas, but we cannot give an exact date.

The letter for New Year will arrive sometime in January, we cannot give an exact date.

Can I address the letter to several recipients, such as to Anne and Arthur, or to an entire day care group?

The letter is written for one recipient, and the recipient’s first and last name will be added to the certificate of niceness. However, you can still address the letter to a couple of recipients (not many). Please check from the preview that the name is correct.

What if the recipient’s name or address has changed after placing the order?

If the letter has not yet been mailed, the information can still be changed. Please contact our customer service.

Why can’t I order a letter to everywhere?

The global situation may affect deliveries and international mail connections. Transportation connections to all countries are not available. Countries with no transportation connections have been removed from the menu for the time being.

Can I add the orderer’s (godparent, parents, grandparents, friend) personal greetings to the letter?

This is unfortunately not possible.

Is the letter the same for girls and boys?

Yes, the letter is similar to all recipients.

Can I track the letter?

No, tracking is not available for these letters.

When to order?

Order in time, please.

The letter to Finland can be ordered December 13th at the latest. Letters abroad must be ordered earlier. Letters addressed to overseas addresses ( far countries) should be ordered no later than November 22 and letters to Europe December 3.