Destiantion Countries
Domestic and certain international countries; please check Country Information. Some countries do not allow the sending of money and valuables by post.
Delivery Time
Nordic countries 2-3 working days, rest of Europe 3-5 working days. Rest of the world 4-10 working days. The estimates do not include the time required for possible Customs clearance.
Insured Letters are transported internationally at the speed specified for Priority Letters.
Maximum Weight
2 kg
Maximum Dimensions
Maximum length + width + thickness = 900mm; maximum length 600mm.
In tubular form: max. length + (diameter x 2) = 1,040mm; maximum length 900mm.
Minimum Dimensions
90 mm x 140 mm.
For tubes, minimum length 100mm, minimum length + (diameter x 2) = 170mm.
Indications and Codes An Insured barcode label is attached to the item.
Sending
The item can be mailed at all postal outlets.
A sturdy envelope or plastic letter bag is recommended for insured items. The envelope must not have an address window.
Use a wooden, metal or plastic box for items that need more protection during transport. If a box is used, it should be wrapped in a strong paper for sealing or otherwise sealed using sealing tape. All seams of the item have to be sealed, using sealing tape or otherwise.
There is a special bar code label for international insured items.
Track and Trace
International tracking works in Belgium, Denmark, Estonia, Iceland, Ireland, Luxembourg, Portugal, Sweden and Switzerland.
Pricing
The prices of Insured Letters are determined by the weight and additional services.
Delivery Terms T
erms
Compensation practices:
- The customer must produce some proof of the value of the content, such as a receipt, in order to report a damage.
- Only direct material damage is compensated.
- Value related to antiquities and collection, sentimental or corresponding special value is not compensated. Insurance