Destination Countries
Global
Delivery Time
Estimated delivery times based on surveys: Nordic countries 7-14 working days, rest of Europe 8-16 working days. Rest of the world: large cities from 12 working days; other destinations - no estimate available.
The estimates do not include the time required for possible Customs clearance.
Maximum Weight
2 kg
Maximum Dimensions
250 mm x 353 mm x 30 mm
We recommend sending larger items as Postal parcels. Alternatively, you can send them as a Maxi letter, which can be delivered at Priority speed
Minimum Dimensions
90 mm x 140 mm
Indications and Codes
A green Economy-sticker or the word "Economy" is to be written or printed onto the envelope
Sending
As of February 1, you may submit Second Class letters to yellow letterboxes in addition to postal outlets. Letters containing goods sent to EU countries do not require a separate Customs declaration.
The green Customs label with a bar code CN 22 must be used for mailings to destinations outside the EU and also to the special regions outside the EU excise and value-added tax area. If the item's value exceeds EUR 300, please complete the required number of the larger Customs declarations CN 23 in a language understood in the destination country.
Receiving
Delivered to the addressee on a standard delivery round; no signature required.
Pricing
Pricing based on weight. See price list.
Delivery Terms
Terms
Retaining
If an item cannot be delivered, a notification of arrival will be left with the addressee. The item will be kept at a post office, Poste Restante or P.O. Box for a period ranging from two weeks to two months, depending on the country.
Undelivered items will be returned to the sender. The reason for failure of delivery will be noted on the item.
Restrictions as to Content
The delivery may not contain any items or substances that are prohibited by the Universal Postal Union (UPU), prohibited in air transport or under Posti's general terms of delivery.
Prohibitions and restrictions specific to the destination country must be checked from the country information. Cash, tradable securities, precious metals, gems, and other valuable items must always be insured for the delivery.
Other Specifications
The postal service will not pay compensation for lost, damaged or delayed items..
