Parcel volumes are currently high. During the Christmas season, we will send notices of arrival via text message to everyone, including OmaPosti app users. Our goal is to give you information about a parcel that’s ready for pickup as quickly as possible.
Since last summer, OmaPosti app users have received their notice of arrival as an app notification instead of a text message, if they have given the app permission to send notifications.
If you are already receiving the notice of arrival as a text message, nothing will change. We will continue to also send the notice of arrival via email and a reminder to everyone via text message.
Please pick up parcels quickly, the space you free up will benefit others as well
Christmas is a busy time for parcel deliveries. Last year, Posti delivered around 7.4 million parcels during the busiest weeks.
This year, we have prepared by opening temporary pickup points and starting Saturday parcel deliveries in 13 cities. Our goal is that parcels reach their destinations smoothly during Christmas, as well.
Here’s how you can ensure smooth deliveries:
Make sure that item details are correct. Select delivery type and place in the online store. Carefully fill in the recipient’s name, address, email address and mobile phone number for the delivery. If phone number is not included, you will receive a printed notice of arrival, which takes a bit longer to arrive.
Don’t wait until the last moment. Online stores may run out of the most popular products when demand is high. If you have ordered products online from outside the EU, be prepared to pay VAT and don’t forget the customs clearance.
Pick up your parcel as soon as you can. This way, you will make space for the next parcels. During the peak season, parcel lockers are filled several times a day.
Avoid going to the service points at rush hour. Most parcels are picked up between 4 p.m. and 6 p.m. Avoid the rush hour if you can. You can check the locations and opening hours of all of Posti’s service points at https://www.posti.fi/en/service-points-on-map.