Send a Home parcel
Log in to OmaPosti Pro and send a Home parcel.
Do you use SmartShip? You can also buy delivery there.
Make a contract, and you will gain access to all our services and handy tools.
Benefits of Home Parcel
- Improve your conversion rate and increase sales. Customers increasingly want home delivery and expect it to be available at online store checkouts.
- Serve your customers better. According to studies, customers who chose home delivery are more satisfied.
- Decrease customer service contacts. Real-time item tracking decreases the number of customer service contacts.
Better customer experience
The updated Home Parcel service offers handy features that help you serve your customers even better. The item’s recipient can, for example, choose a suitable delivery time window in the calendar. The typical length of a delivery time window is 2–4 hours. Your customers can also choose a pickup point and give feedback.
Cheaper deliveries to big cities
By adding area pricing to your contract customer account, you can offer even cheaper Home Parcel delivery to the nine biggest cities in Finland – in other words, to over 2 million Finns. Alternatively, you can use a single price for all of Finland.
Home Parcel as a service
- We will contact the recipient usually on the next weekday from the day the order was placed to agree a delivery time.
- Delivery times vary from 9 a.m. to 9 p.m., depending on the area. The customer can choose the delivery time window that suits them best. The length of a time window is usually 2–4 hours.
- Delivery without close contact during the COVID-19 pandemic: the driver sets the item down in front of the door and rings the doorbell. The driver will wait a few meters from the door until the customer has received the item.
Home Parcel dimensions
- Minimum dimensions: 15 x 15 x 1 cm, 100 g.
- Maximum dimensions: 120 x 60 x 60 cm, 35 kg.
- Maximum dimensions with the Oversized additional service: 300 x 120 x 60 cm.
The progress of an item
You can send Home Parcels easily using OmaPosti Pro, SmartShip, your online store’s plugins or integrations. You can order regular pickup or a single pickup for your parcels or take the parcels to the nearest Posti service point. The item must have an address label approved by Posti.
Add one of our useful additional services to a Home Parcel when sending. Check the price list for additional services. .
On weekdays, parcels are delivered on the same day in the capital region if the parcel arrives at the Posti terminal by 1 p.m. Parcels are delivered to the recipient’s home between 6 p.m. and 8 p.m.
Cash on Delivery (COD)
The parcel will be handed over to the recipient once they have paid for it. During the COVID-19 pandemic, our drivers will not use payment terminals, which means that Cash on Delivery items are delivered to a Posti outlet.
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Start-ups and growing businesses
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