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Quick and affordable delivery for international parcels

Our international parcel services help you reach any consumer living abroad as easily as those living in Finland.

Who is the service designed for?

Posti’s international parcel services are designed for our contract customers who need transport services for e-commerce needs or who regularly deliver parcels to businesses or consumers outside Finnish borders. If your company does not have a contract with Posti, you can still send one-off parcels abroad efficiently in the online sending service.

Benefits

We will deliver your items to your customers quickly and affordably, even outside Finnish borders. By signing an international return agreement, you can also offer your international e-commerce customers the option of free-of-charge returns.

Sending and returning parcels abroad is easier, faster and more affordable than ever before, thanks to our international parcel services. You can trust us to always deliver your company’s parcels reliably and on schedule, both in Finland and abroad. If your online store is looking to go international, Posti is the perfect partner for your domestic and international delivery needs. Our services are perfect for the needs of online retailers looking to go international as well as for regular corporate or consumer deliveries.

  • Expand your online store’s market from Finland to abroad

  • Sending and returning made easy, fast and affordable

Our contract customers can also use the SmartShip service to send parcels abroad. The service enables you to effortlessly place parcel transport orders and print the parcel labels and necessary dispatch documents, such as customs documents, for your shipment at once. The Dashboard service makes your customer service work and item tracking easier.

Posti SmartShip enables you to send parcels abroad with the EMS express service, as Priority postal parcels and as Parcel Connect and Express Business Day deliveries.

The EMS express service (Express Mail Service) enables you to deliver parcels and documents cost-effectively and on schedule to any address in more than 190 countries. Items are always tracked and they are transported abroad separately from other mail using the fastest transport alternatives available. The service includes maximum compensation for lost or damaged items.

For contract customersEMS parcel

Deliveries to the EU zone within 1–3 working days and elsewhere in the world within 2–8 working days

With a Priority postal parcel, you can reach anyone anywhere in the world. In most of the countries, you can track the progress of the item in the international postal network with the item ID. Your customer receives the parcel conveniently at the nearest service point. In many countries, parcels are delivered to the recipient’s address.

For contract customersPriority parcel

Tilaa nouto tai vie postiin. Toimitus palvelupisteeseen tai vastaanottajan ovelle kaikkialle maailmassa, Esim. Pohjoismaat 3–5 työpäivää.

Parcel Connect is a parcel product designed for international e-commerce, enabling Finnish e-commerce to enter the global markets. Parcel Connect is realized in cooperation with DHL and Bring. Together with its affiliates, Posti has created a network covering more than 47,500 service points throughout Europe. Posti produces the Parcel Connect deliveries in four countries: In addition to Finland, Posti has constructed an Itella Parcel Shop pickup point network in Lithuania, Latvia and Estonia. The service includes customer returns and the return of undeliverable items to the sender.

For contract customersParcel Connect parcel

Order a pickup or take to Posti outlet. Delivery to the recipient in 24 European countries, 1–8 working days depending on country

Express Business Day Parcel and Express Business Day Pallet are scheduled, international transport services suited for any type of business. They are available for deliveries to and from anywhere in Finland. You can track the delivery progress from door to door. Express Business Day Parcel is a parcel delivery that covers all parts of Europe. Express Business Day Pallet, in turn, is a pallet delivery to the Nordic and Baltic regions.

For contract customersEMS parcel

Deliveries to the EU zone within 1–3 working days and elsewhere in the world within 2–8 working days

For contract customersPriority parcel

Tilaa nouto tai vie postiin. Toimitus palvelupisteeseen tai vastaanottajan ovelle kaikkialle maailmassa, Esim. Pohjoismaat 3–5 työpäivää.

For contract customersParcel Connect parcel

Order a pickup or take to Posti outlet. Delivery to the recipient in 24 European countries, 1–8 working days depending on country

ERS service is now available from 24 countries

Once you sign an international return contract, you can provide first-class services to the international customers of your online store by offering a free-of-charge return service from their country to Finland. The customer can deliver the return item to their nearest postal outlet abroad, free of charge. The Finnish online store will receive an invoice for the postage fee of the return. International returns are made with an ERS address label that Finnish online retailers can order from Posti Service Canal.

International return, ERS is now available from the following countries: Belgium, Germany, France, Great Britain, Netherlands, Austria, Spain, Italy, Czech Republic, Ireland, Slovenia, Slovakia, Luxembourg, Estonia, Poland, Lithuania, Portugal, Greece, Romania, Hungary, Croatia, Malta, Latvia, Bulgaria.