PAU’s strikes to cause some delays in deliveries. Read more The strike will slow down mail handling and delivery. Unfortunately, we are currently unable to track the progress of an individual shipment or shipment lot in our mail handling.

Terms for cash and consumer customers

Terms for private customer

PrivateTerms of Use for Electronic Consumer Services
PrivateGeneral Delivery Terms
PrivateLetter and International Parcel Services
PrivateDomestic Parcel Services
PrivateDelivery Services
PrivateTerms for Early-morning Delivery
PrivateContract Terms for Mail Forwarding Services
PrivateProduct terms for parcel routing service
PrivateProduct terms of the Direct to Door Service for consumers