Customer support
Receiving of items
Undeliverable parcel
Receiving of items

Undeliverable parcel

With this form, you can submit the delivery address of an undeliverable Posti parcel once you have received a notification of an undeliverable parcel.

Select customer type

Notifier type *
The item ID is the unique identifier or waybill issue that identifies the trackable letter or parcel.

Contact information

Use the international format, e.g. number 019 1234567 is in the international format +358191234567
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With this form we are only requesting the information we need to process the matter in question.
Read more at personal data processing at Posti.