Customer support
Receiving of items
Damaged item
Receiving of items

Damaged item

Use this form if the item you received has been damaged. Please also contact the sender.

1
Damage

Add the damage information

✓
Damage

Damage



Parcel, ,

€0.00
Shipment type *
The item ID is the unique identifier or waybill issue that identifies the trackable letter or parcel.
Describe the damage as accurately as possible
0/500
Describe the packaging method of the item in detail: for instance, the item was packed inside a cardboard box and wrapped in bubble wrap.
0/500
Attachments Add pictures of the damage and the packaging. Add a maximum of 3 attachments. The maximum size of an attachment is 10MB.

Select a file or drag and drop files here to add attachments

      2
      Notifier

      Details of the notifier

      ✓
      Notifier

      3
      Sender

      Enter the sender’s information

      ✓
      Sender

      Enter the sender’s information

      4
      Recipient

      Enter recipient information

      ✓
      Recipient

      Enter recipient information

      With this form we are only requesting the information we need to process the matter in question.
      Read more at personal data processing at Posti.