Customer support
Receiving of items
Report damage
Receiving of items

Report damage

Use this form if the item you received has been damaged. Please also contact the sender.

1
Damage

Add the damage information

✓
Damage

Damage



Parcel, ,

€0.00
Shipment type *
The item ID is the unique identifier or waybill issue that identifies the trackable letter or parcel.
Describe the damage as accurately as possible
0/500
Describe the packaging method of the item in detail: for instance, the item was packed inside a cardboard box and wrapped in bubble wrap.
0/500

Select a file or drag and drop files here to add attachments

    2
    Notifier

    Details of the notifier

    ✓
    Notifier

    3
    Sender

    Enter the sender’s information

    ✓
    Sender

    Enter the sender’s information

    4
    Recipient

    Enter recipient information

    ✓
    Recipient

    Enter recipient information

    With this form we are only requesting the information we need to process the matter in question.
    Read more at personal data processing at Posti.