Damaged Shipment

You can use this form to report that the item you received was damaged. Please also contact the sender.

Damage

Add the damage information

✓

Damage

Paketti, ,

€0.00

Shipment type *

Parcel

Freight

Letter

Magazine

The item ID is the unique shipment ID or waybill issue identifying the trackable letter or parcel.

Tracking ID *

Shipment date

Describe the damage as accurately as possible

Damage description *

Describe how the shipment is packaged as accurately as possible. E.g. Packed in a cardboard box with bubble wrap as a padding.

Describe how the shipment is packaged *

Attachments Add pictures of the damage and the packaging. Add a maximum of 3 attachments. The maximum size of an attachment is 2 MB.

Select a file or drag and drop files here to add attachments

The value of the content (EUR) *

Notifier

Details of the notifier

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Notifier

Details of the notifier

The Notifier is

a private individual

a business customer

First and last name *

Use the international format, e.g. number 019 1234567 is in the international format +358191234567

Phone number *

Email address *

Sender

Enter the sender’s information

✓

Sender

Enter the sender’s information

Sender’s name *

Use the international format, e.g. number 019 1234567 is in the international format +358191234567

Phone number

Email address

Address *

Postal code *

Post office *

Recipient

Enter recipient information

✓

Recipient

Enter recipient information

The recipient is the same as the claimant

Recipient's name *

Use the international format, e.g. number 019 1234567 is in the international format +358191234567

Phone number *

Email address *

Address *

Postal code *

Post office *

With this form we are only requesting the information we need to process the matter in question.
Read more at personal data processing at Posti.