Skip to main content
Notice

PAU’s strikes to cause some delays in deliveries. Read more The strike will slow down mail handling and delivery. Unfortunately, we are currently unable to track the progress of an individual shipment or shipment lot in our mail handling.

Damaged Shipment

You can use this form to report that the item you received was damaged. Please also contact the sender.

1
Damage

Add the damage information

Damage

Damage



Paketti, ,

€0.00
Shipment type *
The item ID is the unique shipment ID or waybill issue identifying the trackable letter or parcel.
Shipment date
Damage description *Describe the damage as accurately as possible
Describe how the shipment is packaged *Describe how the shipment is packaged as accurately as possible. E.g. Packed in a cardboard box with bubble wrap as a padding.
Attachments Add pictures of the damage and the packaging. Add a maximum of 3 attachments. The maximum size of an attachment is 2 MB.

        Select a file or drag and drop files here to add attachments

        2
        Notifier

        Details of the notifier

        Notifier

        The Notifier is
        Use the international format, e.g. number 019 1234567 is in the international format +358191234567
        3
        Sender

        Enter the sender’s information

        Sender

        Use the international format, e.g. number 019 1234567 is in the international format +358191234567
        4
        Recipient

        Enter recipient information

        Recipient

        Use the international format, e.g. number 019 1234567 is in the international format +358191234567