Parcels, letters & subscription mail
+358 200 77000 Mon-Fri 9 a.m. - 4 p.m. Ordering shipments Mon-Fri 8 a.m. - 5 p.m. (lnc/mpc, queuing is subject to charge)
+358 100 3311 Mon-Fri 8 a.m. - 4 p.m. Ordering shipments Mon-Fri 8 a.m. - 5 p.m. (lnc/mpc, queuing is subject to charge)
Ordering new services Changes to services Track an item Change item information Shipment clarification Damaged shipment (for recipient) Apply for compensation for damage (for sender) Other service forms
Chat is available for customers with user codes for Posti's Service Channels.
Online retailer support
Contact details for freight terminals
Contact details for Posti headquarters and subsidiaries
Business-ID 1531864-4, VAT reg., VAT-ID FI15318644 Posti Group Corporation is registered in the trade register and its operations are subject to VAT.
Recording telephone calls and messages
Posti Group Corporation records phone calls and messages for the purpose of verifying their contents. Posti uses recordings only to ensure the rights and legal protection of customers and Posti itself. Recordings may also be used for in-house personnel training purposes in order to enhance customer service and quality. Posti does not use recordings for any other purposes and does not distribute them to parties outside Posti unless required by law.