Black Friday once again kicked off the Christmas season in e-commerce at full speed. However, many stores already started their sales campaigns on the previous week. There have been plenty of parcels on the move during the whole Black Week.
This year, Posti delivered 1.7 million parcels during the week.
“Large volumes of parcels have been delivered across Finland, and deliveries have gone smoothly. Customer satisfaction also tells the story: last week, nearly 90% of customers who picked up their parcel from a locker rated our service 4 or 5 on a scale of 1–5,” says Heidi Ioannidou, who is responsible for Posti’s service point network.
Posti parcels can be picked up from over 3,200 locations and more than 170,000 lockers
We are prepared for the growing Christmas season parcel rush in many ways to make sending and picking up parcels as easy and smooth as possible.
Posti serves customers across Finland with over 2,100 parcel lockers and around 1,100 service points offering personal assistance. There are over 170,000 lockers in total. Throughout the season, lockers are refilled several times a day as customers collect their parcels.
“Christmas season is the busiest time of the year for Posti, and we want to deliver parcels quickly and smoothly even during the peak weeks. That’s why we have strengthened Finland’s most extensive service point network throughout the year. We have opened more than 400 new or expanded lockers this year, and the number of lockers has grown by over 26,000. For the busiest days, we also bring temporary solutions, such as mobile pickup points and Christmas helpers to service points maintained by our partners,” says Heidi Ioannidou.
Remember to send parcels and Christmas cards on time
The Christmas rush can easily catch you by surprise, so it’s best to send your Christmas greetings well in advance. This way, greetings and parcels will delight your loved ones at just the right time.
Domestic parcels will reach their destination by Christmas if you send them by Friday, December 19. A prepaid parcel can be dropped off at any parcel locker or Posti service point.
Christmas cards with a no-value indicator stamp for Christmas need to be mailed by December 11. If you use a domestic no-value indicator stamp, the last mailing date is December 16.
More information on important dates this Christmas: www.posti.fi/christmas.