Logging in to the OmaPosti app with a username and password will be phased out starting in September 2026. Going forward, you will log in to the app using a PIN code, fingerprint authentication, or facial recognition.
This change strengthens the security of OmaPosti. Once set up, logging in will be quick and easy.
In brief
Logging in to the OmaPosti app with a username and password will be phased out starting in September 2026.
Going forward, you will log in using a PIN code, fingerprint authentication, or facial recognition.
Setting up the new login method requires a one-time strong authentication.
The change only applies to the OmaPosti mobile app.
How to set up the new login method
When the update becomes available to you, complete a one-time strong authentication using online banking credentials, a mobile certificate, or another supported identification method.
After that, choose your preferred login method:
a PIN code you create yourself
fingerprint authentication
facial recognition
After setup, you can log in to OmaPosti quickly using your chosen method.
The change only applies to the mobile app
This change does not affect the web version of OmaPosti.
The OmaPosti web service already uses strong authentication, such as online banking credentials or a mobile certificate. The login process for the web version was updated in spring 2026 and will remain unchanged.
The autumn update brings the mobile app login experience closer to the current web version.
If you want to check shipment tracking information without logging in, you can still do so on our website using your shipment ID.
We care about your security
Letter mail is rapidly becoming digital, and the use and reach of digital post are expected to increase significantly during this year. We want to ensure that, as usage grows, our digital mailbox continues to meet the expectations of business customers, consumers, and public authorities in terms of both functionality and security.
The new login method introduced in September is one way of strengthening the security of OmaPosti. We want you to be able to use OmaPosti with confidence.
OmaPosti follows the international ISO/IEC 27001 information security standard. This means that our information security practices are regularly reviewed and that we protect users’ data in a systematic way.
More information is available in OmaPosti’s information security guidelines.
Frequently asked questions
Do I need online banking credentials or a mobile certificate every time I log in to the OmaPosti app?
No. Strong authentication is only required during setup. After that, you can log in using your chosen login method.
Can I use a PIN code if my phone does not support fingerprint authentication or facial recognition?
Yes. A PIN code can also be used as your login method.
When will the change be available to me?
The change will be introduced gradually starting in September 2026. You will receive the new login method as part of an app update.
What happens to my username and password?
After the update, you will no longer use a username and password to log in to the OmaPosti app. Instead, you will log in using a PIN code, fingerprint authentication, or facial recognition.
Username and password login will continue to be available in other Posti online services, such as:
MyAccount
Posti's webshop
Address change service
OmaPosti Pro
Where can I find more information about security?
More information is available in OmaPosti’s information security guidelines.
I do not have the OmaPosti app yet. Where can I download it?
OmaPosti is a free app available from the App Store and Google Play. With OmaPosti, you can track shipments, receive Digital Post, and manage postal services whenever it suits you best.