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Our customer service is temporarily congested

10.3.2026

Our phone and chat customer service are currently experiencing higher‑than‑usual demand. We’re doing our best to respond as quickly as possible. The congestion is due to a temporary increase in the number of contacts.

Many matters can be handled smoothly and without queues through our website and the self‑service channels in OmaPosti.

We have compiled answers to the most frequently asked questions on our website. You can find them here.

We apologize for the inconvenience caused by the congestion and are working to return to normal service as soon as possible.