Our business environment has remained demanding in 2023. The general rise in cost levels has continued, which affects the unit costs of our services. Due to rising costs, we will adjust the prices and terms of our services from October 2023 and January 2024.
We will continue to develop our services and improve the customer experience. You can find all contract and product terms for contract customers on our website along with price lists. The most important changes are listed below.
Price changes from October 1, 2023
The contract prices of domestic parcel services will increase by EUR 0.22 per item.
The contract prices of Express parcels will increase by EUR 0.29 per item.
The contract prices of international parcel services will increase by EUR 0.29 per item.
The contract prices of Freight, Express Freight, Home Delivery, Freight contract service and additional services for Freight will increase by 8.9%.
The contract prices of additional services and installation services for parcels and Express Freight will increase by 5.7%.
The contract prices of pickup and delivery services will increase by 5.7%
The contract prices of Meal Delivery, regional contract transport and courier services will increase by 5.7%
The prices of supplementary services will also be adjusted. You can read more about the changes in the price list for additional services for Freight and the contract price list for Parcel Services and Express Freight.
Express parcel delivery zones will be updated
We will harmonize the delivery zones used in the pricing of Express parcels to match the Express Freight zones. This does not apply to the central areas of Helsinki, Kerava, Tuusula, Järvenpää, Hyvinkää, Riihimäki and Lohja.
Delivery zones are tied to postal codes. See the postal code delivery zones for Express parcels.
Changes in product terms from January 15, 2024
The dimensions of Home Parcels, Express parcels, Return parcels and Uncollected parcels with the Oversized additional service will increase
Longest side 240 cm (previously 200 cm)
Longest side + circumference 350 cm (previously 300 cm)
Maximum weight 35 kg (previously 25 kg for Home Parcels, Return parcels and Uncollected parcels)
Dimensions of international parcel services will be updated
Parcel Connect: longest side 100 cm (previously 120 cm) and maximum weight 25 kg (previously 31.5 kg)
PickUp Parcel: longest side 100 cm (previously 150 cm)
Express Business Day parcel: longest side 100 cm (previously 120 cm) and maximum weight 25 kg (previously 35 kg)
Home Parcel: longest side 100 cm (previously 200 cm) and maximum weight 25 kg (previously 35 kg)
Priority postal parcel and EMS express parcel: longest side 100 cm (previously 150 cm) and maximum weight 25 kg (previously 30 kg)
Posti Parcel Baltic: maximum weight 25 kg (previously 35 kg)
Dimensions will not change in the Oversized additional service
More information about dimension changes.
It will be possible to send loose packages as Express Freight
We will offer a more inexpensive loose package as an option in Express Freight. In the future, you can order items that exceed the maximum dimensions of parcels directly as Express Freight without a transport unit.
Loose package weight max. 35 kg, length max. 300 cm, length + circumference max. 500 cm.
Otherwise subject to the product terms for Freight services.
In the future, we will direct items that exceed the maximum dimensions of parcels to Express Freight.
We will charge a surcharge in accordance with the price list for deliveries sent with a wrong product.
You can read more about these changes in the updated product terms.