We are renewing the service structure of transport services by clarifying basic services and increasing the number of supplementary services. You can select the combination that matches your needs. You only pay for what you order and what your service needs are. For ecommerce operators, the renewal will bring delivery types that are better suited for ecommerce as well as the deployment of the new Posti SmartShip ordering channel.
The new product names and terms and conditions will take effect on October 3, 2016. The new terms and conditions are available on our website.
Previous and renewed services are shown in a table on our website where you can easily check which of the services you are using will change.
The new Posti SmartShip ordering channel will gradually replace the existing Prinetti and the freight SmartShip channel.
Going forward, Posti’s new transport services can be ordered via the new Posti SmartShip ordering channel. You can use the service to order parcel and freight services and print all transport documents.
You can access Posti SmartShip with your Posti transaction code. Your company must choose an administrator to manage all access rights on the Posti service portal and create the necessary accounts for new users.
NB: Going forward, we will announce amendments to terms and conditions as well as service renewals only on our website, electronically and via the service portal. Please order your transaction codes soon!
a) Posti SmartShip web service
Once you have created the necessary user accounts, you can start to use the new Posti SmartShip web service from October 3, 2016 onwards. Deploying and using the Posti SmartShip web service is free of charge. Log in to Posti SmartShip via the service portal.
b) Integrating Posti Smartship with your systems
If your company has a large volume of transport orders, you are advised to integrate Posti SmartShip directly with your company’s systems. Integration and the related expenses are the responsibility of your company and it requires you to sign an agreement with Unifaun. Unifaun will charge you €20/month for the use of the integration and user support. Posti’s contract customers will not be charged any separate transaction costs for its use.
The integration can be activated immediately following system roll-out on October 3, 2016. For more information, please refer to the instructions at posti.fi/renewal under the section Technical instructions.
A list of ready-to-use Posti SmartShip plug-ins for various e-commerce platforms
The service renewal will have certain effects on the delivery types for online stores. We recommend that you add new options to the delivery type selection: Add Small Parcel to the Letter delivery type and check the various Home Delivery options and their supplementary services. In spite of the fact that SmartPOST and Economy products will now be combined, we recommend that you keep Pick-up at a Posti outlet and Pick-up at a Posti Parcel Point asseparate options in the online store’s delivery type selection.
The updated delivery type texts for online stores are available at our website.
The service renewal does not affect the price level of your transport services, although there may be changes to the prices of individual services. The pricing models for certain transport services will be revised to make them clearer.
Please see information on service fees. The new names will be shown on invoices immediately after the services enter into effect.
More information on the service renewal and the new ordering channel is available at www.posti.fi/renewal.