When your important invoices and letters are gathered in one secure place, everyday life becomes easier and you can stay calm. With OmaPosti, we bring your messages together and help you take care of things whenever it suits you.
Recently, there has been a lot of discussion about the security of digital post and phishing messages. Many people wonder whether something important could go unnoticed or whether they could be misled into opening a harmful link. At the same time, the login method for the web version of OmaPosti will be updated in February 2026. That is why we explain clearly here:
what happens when you use OmaPosti, and what does not
how you can choose how to receive your post and ensure your data security
A secure place for your important messages
OmaPosti’s Digital post brings your invoices and letters together in one service, whether you use it in the app or in the web version. The first time you start using the app, you sign in with strong authentication, for example with online banking credentials or a mobile certificate. This ensures that your messages are visible only to you.
You can add an extra layer of protection to OmaPosti by enabling multi‑factor authentication. You can also use facial or fingerprint recognition alongside your PIN code, which makes signing in both quick and secure.
In addition, the OmaPosti app can be protected with your device’s own screen lock. When the screen lock is on, the app opens only with the device’s passcode, fingerprint or facial recognition. If you want more information, you can read the detailed instructions for enabling multi‑factor authentication and using the screen lock.
A new login method for the OmaPosti web version in February 2026
This change applies only to the web version. Logging in to the mobile app remains the same.
In February, we will move the web version of OmaPosti to electronic identification. The username and password will no longer be used.
In the future, you can log in with:
online banking credentials
a mobile certificate
a chip-based ID card
Hightrust.id identification
If you want to track a parcel without logging in, you can still do so on our website using the item ID.
How we communicate with you safely
We send email notifications about new messages and parcels, as well as other important updates. These messages may include a link to OmaPosti or to the posti.fi website.
We never:
ask for strong authentication in an email
send invoices by email
ask you to download the app outside official app stores
request your bank or personal information based on an email
If a message appears suspicious, delete it and check its status in OmaPosti or on our website via parcel tracking.
What phishing messages look like and how to protect yourself
Phishing messages can look genuine. They may use Posti’s colours, our logo or even a real tracking number.
Common signs of a phishing message:
the message asks for a payment, authentication or address verification
it claims a parcel is waiting for a customs fee
it directs you to log in through an unfamiliar link
If you suspect a message:
delete it without opening
do not open any links
check the situation in OmaPosti or on the posti.fi website
if you shared bank details, contact your bank immediately
Learn more about security and phishing messages here.
Data security today and in the future
Digital post is designed for receiving and storing confidential messages. Unlike regular email, messages are not transmitted through an open network. They are delivered and stored in a protected service, which reduces the risk of phishing and misuse.
We follow the international ISO/IEC 27001 information security standard. This means our security practices are regularly reviewed by external experts, and your information is protected systematically and according to best practices.
Users’ wishes and the ease of OmaPosti go hand in hand
Our latest digital post study shows that Finns value clarity, security and the ability to take care of tasks easily in one place. Most users want to read their messages directly in the digital post service, handle things immediately and store important documents for a long time. OmaPosti is built for these needs and is already used by more than 2.7 million people.
We notify you immediately when a new letter or invoice arrives. You can open it right away, pay the invoice or return to it whenever it suits you. No more paper stacks or searching. Everything important is in one place.
You can also choose how you want to use the service. You decide:
which notifications you receive
how you want to log in
how long you want to store your messages
We will never switch you to digital post only without your own choice. The service adapts to your life and stays under your control.
Digital post in OmaPosti – a secure place for your important messages
OmaPosti digital letters and invoices – digital post on your terms