Launching an online store involves many decisions, but logistics should not be left until last. When deliveries, returns and tools are set up properly from the beginning, daily operations run smoothly and the customer experience improves.

Article in brief:
Build logistics to be scalable and reliable from the start
Posti’s Starter Package for online retailers offers an easy and cost-effective beginning
The right delivery methods and integrations make buying smoother
Digital tools make shipping and tracking easier
Why logistics matters at the start of an online store
At the early stage of an online store, every process directly affects the customer experience. Delivery is often the only physical touchpoint between the customer and the online store. That is why it must work reliably and predictably.Well-designed logistics support growth. When deliveries, returns and tracking are under control, you can focus on sales and marketing. At the same time, it becomes easy for customers to buy again.
A clear start with the Starter Pack for online retailers
Posti’s Starter Pack for online retailers is designed especially for new entrepreneurs. The package offers fixed and affordable prices, versatile delivery methods, and digital tools for shipping and tracking shipments. It is suitable for both domestic and international deliveries, supporting growth from an early stage. Getting started is quick and free, and the contract can be completed in just a few minutes. There are no binding commitments. You only pay for shipments that are delivered.
Read more about the Starter Pack for online retailers and make an agreement online.
Delivery methods that support purchase decisions
Consumers value freedom of choice. Some prefer picking up parcels from a parcel locker, while others prefer home delivery. When an online store offers clear and familiar delivery options, the purchase decision is easier.
Posti’s delivery methods cover all of Finland through a wide pickup point network and home deliveries.
An easy return process is one of the key competitive factors in e-commerce. Your customers have access to our extensive service point network for returns.
Smooth operations with add-ons, integrations and digital tools
When you connect your online store to Posti’s systems, order details are transferred automatically. This reduces manual work and errors. Ready-made plug-ins and integrations are available for the most common e-commerce platforms. As an alternative, you can use OmaPosti Pro for shipping.
OmaPosti Pro provides a view of deliveries, tracking and costs. From one place, the entrepreneur can see how deliveries are progressing and how customers experience the service. Digital tools bring reliability to everyday operations and save time.
Comprehensive additional services support growth
As your online store grows, your logistics needs evolve. Outsourcing logistics can help manage growth, as pickups, return solutions and warehousing services support the next stage of your business.
