Delivery options at checkout: Guidelines and template texts

Clearly presented delivery options make purchasing easier and strengthen customers’ trust in your online store.

On this page, you'll find ready-made sample texts, the Posti logo, and other materials to support your online store. You can use either the shorter or the longer version of the sample texts, depending on how much space you have available in your online store.

Make the services easy to recognize Always use the Posti logo when offering Posti delivery services. For many customers, the familiar logo helps them quickly identify the delivery provider and increases trust at the moment of purchase. Highlight environmentally responsible deliveries by using the Nordic Swan Ecolabel Posti’s consumer parcel services Postal Parcel, Home Parcel, and Small Parcel to Door are Nordic Swan Ecolabel-certified delivery services in Finland. Their transport operations comply with the Nordic Swan Ecolabel’s strict environmental criteria, verified by independent certification.

The Nordic Swan Ecolabel is a well-known and highly valued environmental label among Finnish consumers. By using it, you can communicate to your customers that you offer an environmentally sustainable delivery option.

Use the visual label primarily. If this is not possible, you may use the following text: Nordic Swan Ecolabel delivery in Finland.

Highlight Finnish origin For other domestic Posti delivery methods, you can use the Key Flag Symbol alongside the Posti logo. It communicates Finnish origin and is a familiar and respected symbol among consumers.

Download the logo and badges from our image bank.

Sample texts for deliveries to consumers in Finland

Here you will find ready-made sample texts for different domestic delivery options. In online stores, it is recommended to use consumer-friendly delivery method descriptions instead of the official product names, as they are easier for consumers to understand.

Nordic Swan Ecolabel-certified parcel deliveries

Postal Parcel Use the Posti logo, the Nordic Swan Ecolabel, and the sample text: Nouto Postista tai automaatista Arrives within 1–2 weekdays of sending. Deliveries also on Saturdays. Available for pickup for 5 days. Can be tracked. You will receive the parcel at the Posti service point or parcel locker of your choice. You can track the item online or via the OmaPosti app. In Finland, the delivery service has the Nordic Swan Ecolabel and the Key Flag Symbol for Finnish origin.

Small Parcel to Door Use the Posti logo, the Nordic Swan Ecolabel, and the sample text: Small parcel to door or mailbox Arrives within 2–5 weekdays of sending. Can be tracked. Depending on the size, the parcel is delivered either to your mailbox/mail slot, or left behind your door. You will receive a message when the parcel has been delivered. You can track the item online or via the OmaPosti app. In Finland, the delivery service has the Nordic Swan Ecolabel and the Key Flag Symbol for Finnish origin.

Home Parcel Home parcel, up to 35 kg. Use the Posti logo, the Nordic Swan Ecolabel, and the following sample text: Posti Home Delivery at an agreed time Home delivery at an agreed time. On weekdays from 9 a.m. to 9 p.m. You will be asked to select a delivery time when the parcel has been on its way for 1–2 weekdays. At the same time, you can choose whether to receive the parcel face-to-face or have it left on your doorstep. You can track the item online or via the OmaPosti app. In Finland, the delivery service has the Nordic Swan Ecolabel and the Key Flag Symbol for Finnish origin.

Delivery of large items

Express Freight 21 Express freight delivery, up to 85 kg. Use the Posti logo, the Key Flag Symbol, and the sample text. Options with and without additional services.

Posti Home Delivery (yard delivery) Home delivery at an agreed time. On weekdays from 9 a.m. to 9 p.m. You will be asked to select a delivery time when the item has been on its way for 1–2 weekdays. The item will be left in the yard next to the place where the delivery vehicle stops. You can track the item online or via the OmaPosti app. The delivery has the Key Flag Symbol, indicating Finnish origin. Posti Home Delivery + carry-in service Home delivery at an agreed time. On weekdays from 9 a.m. to 9 p.m. You will be asked to select a delivery time when the item has been on its way for 1–2 weekdays. We will carry the item indoors to the desired location (weight limit 85 kg). The item will be left in the yard next to the place where the delivery vehicle stops. You can track the item online or via the OmaPosti app. The delivery has the Key Flag Symbol, indicating Finnish origin.

Posti Home Delivery + installation Home delivery at an agreed time. On weekdays from 9 a.m. to 9 p.m. You will be asked to select a delivery time when the item has been on its way for 1–2 weekdays. We will carry the item indoors to the desired location. We will install the device during the same visit. You can track the item online or via the OmaPosti app. The delivery has the Key Flag Symbol, indicating Finnish origin. Posti Home Delivery + removal of old items Home delivery at an agreed time. On weekdays from 9 a.m. to 9 p.m. You will be asked to select a delivery time when the item has been on its way for 1–2 weekdays. We will carry the item indoors to the desired location. We will pick up the old device, which is replaced by the new device. You can track the item online or via the OmaPosti app. The delivery has the Key Flag Symbol, indicating Finnish origin. Posti Home Delivery + installation service and removal of old items Home delivery at an agreed time. On weekdays from 9 a.m. to 9 p.m. You will be asked to select a delivery time when the item has been on its way for 1–2 weekdays. We will carry the item indoors to the desired location. We will install the device during the same visit. We will pick up the old device, which is replaced by the new device. You can track the item online or via the OmaPosti app. The delivery has the Key Flag Symbol, indicating Finnish origin.

Deliveries to businesses in Finland

Use the Posti logo, the Key Flag Symbol, and the sample text:

Express Parcel – delivery without prior notice Delivered within 1–2 days from dispatch. Trackable. Delivered on weekdays to the recipient’s address without prior notice. The delivery has the Key Flag Symbol, indicating Finnish origin. Express Freight – fixed-size deliveries For pallets, rolltainers and loose items. Delivered within 1–2 business days. Trackable. Delivered on weekdays between 8–17 to the recipient’s address without prior notice. Posti is a Finnish choice that supports Finnish work. Posti Freight – large deliveries For pallet or rolltainer shipments and other large transports. Delivered within 1–2 business days. Trackable. Delivered on weekdays between 8-17 to the recipient’s address without prior notice. The delivery has the Key Flag Symbol, indicating Finnish origin.

International deliveries

Here you can find ready-made template texts for different delivery methods when shipping abroad.

Pickup Parcel to Sweden and Denmark (PickUp Parcel) For parcels delivered to a pickup point or parcel locker in Sweden and Denmark: 

Delivery to pickup point  2–6 business days after shipping. Choose a service point or parcel locker. Trackable.  Deliveries: Mon–Fri in Sweden and Mon–Sat in Denmark. You'll receive a pickup notice. 

Home Delivery to Sweden and Denmark (Home Parcel) For parcels delivered to a customer’s home in Sweden and Denmark:

Home delivery   2–6 business days after shipping. Delivery on Mon–Fri 08:00–17:00 with prior notice. Trackable.  In Sweden, the parcel is left at the door. In Denmark, a signature is needed upon delivery. You can also redirect the parcel to a pickup point. 

Pickup Parcel to the Baltic states (Posti Parcel Baltic) For parcels delivered for pickup (usually to a parcel locker) in Estonia, Latvia and Lithuania:

Delivery to pickup point  1–4 business days after shipping. Choose a service point or parcel locker. Trackable.  You'll receive a pickup notice. Deliveries Mon–Fri, except in the capital regions also on weekends. 

Home delivery to the Baltic states (Posti Parcel Baltic and Home Delivery) For parcels delivered to the customer’s home in Estonia, Latvia and Lithuania:

Home delivery   1–4 business days after shipping. Delivery on Mon–Fri 09:00–18:00. Trackable.  Deliveries also on Saturday. On the delivery day, you will receive a notification about a 2-hour period when your parcel is expected to arrive. 

Home delivery to 14 countries in Europe (Parcel Connect) For parcels delivered to the customer's home in 14 European countries:

Home delivery  3–9 business days after shipping. Trackable.  In most countries, you can also redirect the parcel to a pickup point. You'll receive a delivery notice in advance. 

Home delivery to 180 countries (EMS, Express Mail Service) For parcels delivered to the customer’s home in about 180 countries (faster than the Priority delivery method):

Home delivery  Fastest worldwide home delivery. EU 1–4 days, rest of the world 2–9 days (business days after shipping). Trackable.  Deliveries Mon–Fri during daytime. A signature is needed upon delivery. 

Worldwide home delivery (Priority Parcel) For parcels delivered to the customer's home worldwide (except to a pickup point in a few countries):

Home delivery  Worldwide home delivery. Nordics 3–6 days, other Europe 2–8 days, rest of the world 6–15 days (business days after shipping). Trackable.  Deliveries Mon–Fri during daytime. In some countries (e.g., Sweden, Norway, Iceland), delivery is to a pickup point.