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Machine processing for smoother handling
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Our customer service is busy due to increased parcel volume. Please check the answers to the most frequently asked questions here.

Machine processing for smoother handling

When preparing the items, find out and bear in mind the service-specific requirements of Posti’s mechanical handling, such as measure and weight limits and the placement requirements of 2D codes, 4-state codes and address information. Machine-sortable items move quickly through the various stages of processing and are delivered to the recipient on schedule and in the correct form.

Machine-sortable items can be sent for a lower price

When you are planning an item, for example, the appearance of an envelope, please take into account Posti’s service-specific requirements for mechanical handling. These requirements are listed in the Guide for Machine-Sortable Items.

Machine-sortable items move quickly through the various stages of processing and are delivered to the recipient on schedule and in the correct form. Furthermore, you can save on postage fees: Your letters are delivered affordably as Standard Letters and your advertisements cost-effectively as Customer Directs.

The paper grade influences magazines’ and direct marketing items’ suitability for mechanical handling. The list below will be updated as new information is received.

1. Cover paper, unenclosed items The cover paper should endure mechanical sorting. Paper under 50g/m² is too thin and weak and requires separate, thicker cover paper. - Suitable: Finesse Gloss PEFC 130 g which has proven to be durable, Finesse Gloss 115 g - Not suitable: Silk has proven to be difficult so its use should be avoided. 2. Cards and other two-page items - Suitable: G-Print and Gloss - Not suitable: Silk

What kinds of items can be sent as machine-sortable items?

Envelopes and postcards

  • Envelopes sealed on all four sides that may contain content such as credit cards and membership cards

  • A5 and A4 sized postcards without envelopes

  • Self-mailers

  • The item must be rectangular in shape, we recommend that you use standard envelope sizes (C6, C5, C4)

  • Items wrapped in plastic

Magazines and catalogs

  • Multi-page brochures

  • Also items in landscape orientation

  • The items may contain various kinds of cards (e.g. credit cards and membership cards).

  • The item must be rectangular in shape.

  • Items without plastic covering

Magazines

  • Tabloid publications (machine-folded, always tested separately)

  • Catalogs

  • Multi-page brochures

What kinds of items cannot be sent as machine-sortable items?

Machine-sortable items may not contain hard or inflexible objects such as paper clips, keys, coins, compact discs, pens, hard-shelled samples of cosmetics, etc. These types of items must be sorted manually. The item must be manually sorted also when the measurements, form or flexibility of the item differ from the product features defined for machine-sortable products.