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Notice

PAU’s strikes to cause some delays in deliveries. Read more The strike will slow down mail handling and delivery. Unfortunately, we are currently unable to track the progress of an individual shipment or shipment lot in our mail handling.

Sending a parcel with cash

To ensure your item reaches the addressee quickly and securely, address and pack it carefully and correctly.

Sending a parcel through a parcel locker

  1. Pack the parcel ready for dispatch. See also instructions for packaging.

  2. Go to webservice or choose Send a parcel or letter from OmaPosti application. Select the size measuring the outer dimensions of your parcel and fill in the requested information. You do not have to weigh the parcel, but make sure that it does not weigh over 35 kg.

  3. Pay for the shipment.

  4. Write the following information on the parcel: the Helposti code and the name, address and phonenumber of the both sender and recipient.

  5. Take the parcel to a Posti Parcel Locker and open the locker with the Helposti code.

Purchase a parcel transport online or in the OmaPosti application

You can send parcels within Finland by using a parcel locker (excl. Åland Islands).

  1. Pack the parcel ready for dispatch.

  2. Go to webservice or choose Send a parcel or letter from OmaPosti mobile application. Select the size measuring the outer dimensions of your parcel and fill in the requested information. You do not have to weigh the parcel, but make sure that it does not weigh over 35 kg (XXS less than 2 kg).

  3. Pay for the shipment and save the Helposti code.

  4. Write the following information on the parcel: Helposti-code, the name, address and phonenumber of the both sender and recipient. Take the parcel to a Parcel Locker or to a Posti outlet without queing.

OR

Print out the address label, attach it on the parcel and take the parcel to a Posti outlet (an XXS parcel always to a mailbox).

The order is valid for 14 days.

Send from Posti outlets

You can also pay for parcel transport at any Posti outlet.

  1. Go to the service desk to pay the item.

  2. You will need the recipient's mobile number and address, or the pickup point desired by the recipient. The parcel can also be delivered to a parcel locker for retrieval.

If you do not know the recipient’s mobile phone number, you can send a traditional postal parcel that includes a paper notice of arrival delivered with day mail.

If you want the parcel to be delivered directly to the recipient’s address, select the Parcel to the Doorstep service which delivers the parcel directly to the recipient’s doorstep at the agreed time.