Customs clearance of parcels and the handling fee

If you don’t clear the item yourself, send a customs clearance assignment to Posti no later than two days before the return date. The assignment fee is €25.60 (consumers, incl. VAT). Posti’s handling fee is included in the price. Customs duties and taxes are added to the price. You can email the assignment to: huolinta@posti.com. Please include the following information in your message for authorization: I hereby authorize Posti to carry out the customs clearance on my behalf. 1. Item ID 2. Name and personal identity number OR the authorizing company’s name and business ID 3. The item’s contents. Provide a detailed description of the item’s contents. 4. Phone number 5. Appendices. Include the order confirmation or receipt. The export clearance decision (return items), pro forma invoice or certificate of origin may also be required.

If you don’t recognize the item, contact the sender to inquire about the contents.

When it comes to items arriving from outside the EU or from special areas of the EU’s Excise Duty and Value-Added Taxation Area, the notice of arrival is only sent by mail. The recipient needs a printed notice of arrival to identify the item.

Posti will send the notice of arrival only once. If you know the item ID and contents, clear the item on the Customs website and pay the handling fee at Posti.fi.

Via item tracking or the OmaPosti app. You’ll need the item ID for tracking your item.

Posti’s handling fee only applies to goods whose value exceeds EUR 22 arriving from outside the EU or from special areas of the EU’s Excise Duty and Value-Added Taxation Area that require customs clearance. You can find more information about Posti’s handling fee in the notice of arrival that was mailed to you. You can pay Posti’s handling fee at: posti.fi/kasittelymaksu. Note: Posti’s handling fee doesn’t apply to goods arriving from inside the EU or to items arriving from outside the EU whose value is EUR 22 or less. If you receive a notification from Customs that you don’t have to pay tax for your item, you don’t have to pay Posti’s handling fee for it either. You can apply for an exemption at: huolinta@posti.com.

The fee is €2.90/item (VAT 0%). If you pay the fee at a Posti outlet, the fee is €3.30/item (VAT 0%).

Clear your item on the Customs website and pay Posti’s handling fee at posti.fi/kasittelymaksu within 20 days of the item’s arrival. Otherwise, the item will be returned to the sender.

You can pay with a bank or credit card. You can pay the fee at posti.fi/handlingfee, which you can also access through OmaPosti. You can’t pay the handling fee with an invoice. You’ll also find the payment instructions on the printed notice of arrival.

Posti’s handling fee only applies to items that need to be cleared and are subject to tax paid to Customs. You can send your exemption request to: lentoposti@tulli.fi.

No. You don’t have to pay Posti’s handling fee if you receive a notification from Customs that your item is not subject to tax. In that case, send your exemption request to: huolinta@posti.com.

The item will be returned to the sender if Posti’s handling fee has not been paid within 20 days of the notice of arrival for a cleared item. Posti’s temporary warehouse won’t release the item if the fee hasn’t been paid.

The handling fee covers the costs resulting from the manual handling, notification procedure and storage of items subject to customs clearance. The fee is based on the agreements of the Universal Postal Union.

The terms and conditions of online stores usually state that the recipient may need to pay additional fees in addition to customs duties and taxes.

If the gift was sent by a company, you have to clear the item and pay tax for it (for further information, go to: tulli.fi) as well as Posti’s handling fee. If you receive a notification from Customs stating that you don’t have to pay tax for your item, you won’t have to pay Posti’s handling fee for it either. You can apply for an exemption at: huolinta@posti.com.

If the gift was ordered online by another person, you have to clear the item and pay tax for it (for further information, go to: tulli.fi) as well as Posti’s handling fee. If you receive a notification from Customs stating that you don’t have to pay tax for your item, you won’t have to pay Posti’s handling fee for it either. You can apply for an exemption at: huolinta@posti.com.