Complete the customs clearance on the Finnish Customs website if Item Tracking says “Pending clearance” or if you have received a notice of arrival.
Customs clearance of parcels and the handling fee
This means that all online purchases and publications arriving from outside the EU will be subject to VAT and customs clearance. Customs clearance is required for all items for which a value has been marked (documents, gifts). If you don’t know what the item contains, please ask the sender.
IOSS items
If you already paid VAT when you bought the item and the sender has sent the information about this to Posti electronically, Posti will submit the import declaration for you. The price is EUR 0. If Posti does not have the required information, please clear the item through customs in Finnish Customs’ online service. You do not need to pay Posti’s handling fee.
Customs clearance before the item arrives in Finland
Digital customs clearance
Digital customs clearance can be done in OmaPosti, which you can use in the app or on a browser at posti.fi/omaposti. You will get a notification when you are about to receive an item that requires customs clearance. You can also add items to tracking by manually inserting the tracking code. Please follow the instructions and do digital customs clearance before the item arrives in Finland. Available for purchases worth up to EUR 150. The service fee for digital customs clearance is EUR 0.90 (VAT 0%) per item + the tax set by Finnish Customs.
Customs clearance of incoming gifts
All gifts sent from outside the EU must be cleared through customs, regardless of their value.