Complete the customs clearance on the Finnish Customs website if Item Tracking says “Pending clearance” or if you have received a notice of arrival.
If you already paid VAT when you bought the item and the sender has sent the information about this to Posti electronically, Posti will submit the import declaration for you. The price is EUR 0. If Posti does not have the required information, please clear the item through customs in Finnish Customs’ online service. If you are not required to pay Posti’s handling fee, please submit an exemption request.
Customs clearance before the item arrives in Finland
Digital customs clearance
Digital customs clearance can be done in OmaPosti, which you can use in the app or on a browser at posti.fi/omaposti. You will get a notification when you are about to receive an item that requires customs clearance. You can also add items to tracking by manually inserting the tracking code. Please follow the instructions and do digital customs clearance before the item arrives in Finland. Available for purchases worth up to EUR 150. The service fee for digital customs clearance is EUR 0.90 (VAT 0%) per item + the tax set by Finnish Customs.