Despite our measures, the declining volume of paper mail will significantly increase unit costs. For this reason, we will increase the list prices of Postal Services by an average of 12 percent from June 16, 2025. Prices for address change and mail redirection services for consumers will also increase by approximately 12 percent.
In the 2000s, the volume of letter mail has fallen by approximately 75 percent because of digital communications. Last year, the volume of addressed letters decreased by approximately 14 percent, and the decline has continued strongly early this year. Digitalization has been accelerated by the digitalization projects of companies and, in particular, the state and the rest of the public sector. As a result, the volume of paper mail is decreasing at an increasing pace.
Tighter competition has also reduced the amount of paper mail delivered by Posti. In order to curb the increase in costs, we have renewed and improved the efficiency of our service production and delivery. We have also changed and discontinued unprofitable services.
Customer-specific changes and the prices of individual services may differ from the above-mentioned list price change. You can find more information and the new price lists at posti.fi/prices-business.