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Mail delivery

Mail is delivered on business days (Mon-Fri) by 6 pm. The items to be delivered are letters and publications whose maximum size is 25 x 40 x 3 cm and maximum weight 2 kg. A notice of arrival is submitted for all undeliverable items.

  • Posti jaetaan työpäivinä (ma-pe) klo 18 mennessä.

  • Jakeluaikaan vaikuttavat muun muassa päivittäinen postimäärä ja sääolosuhteet sekä jakelureittien muutokset.

  • Jaettavia tuotteita ovat kaikki kooltaan enintään 25 x 40 x 3 cm ja 2 kg painavat kirjeet ja lehdet.

  • Mikäli lähetys ei sovellu jakeluun (esimerkiksi väärän koon takia), jätämme lähetyksestä saapumisilmoituksen.

  • Huomaathan, että myös jakeluyhtiöt jakavat postia.

People with mobility impairment or aged over 75 years have the right have their mail delivered to a mailbox located beside a driveway or access way at the boundary of the plot or to an apartment-specific mail slot. The service is only offered to the permanent address of the mail recipient. A permanent address refers to the mail recipient's primary mail address valid until further notice that is the mail recipient's primary address.

The precondition for exceptional delivery is that all mail recipients in the same household are entitled to the service. One service request per household is enough if all the recipients at this address are over 75 years old.

However, a mail recipient with mobility impairment or aged 75 years, who regularly or repeatedly has to spend time alone in a shared household so that his/her ability to collect mail is significantly impaired, is also entitled to exceptional delivery.

Read more about Poste restante.

Posti services for sparsely populated areas

In sparsely populated areas, when the journey to the nearest postal outlet is more than five kilometers, the customer can order free-of-charge home delivery of postal parcels and other signed deliveries which are originally allocated for collection from the postal outlet.

The service can be ordered on a per shipment basis from Posti's customer service.

About mail delivery

Terms concerning basic delivery are indicated in Delivery Service Terms. Posti's deliveries are stipulated in the Postal Act, and compliance with the Act is monitored by the Finnish Communications Regulatory Authority.

See also

Finnish Transport and Communications AgencyPostal act
Terms of Mail delivery