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Notice

Our customer service is busy due to increased parcel volume. Please check the answers to the most frequently asked questions here.

Mail delivery

  • Mail is delivered on working days (Mon-Fri) before 6 p.m.

  • Delivery times are affected by factors such as daily mail volumes and weather conditions as well as changes to delivery routes.

  • The items to be delivered are letters and publications whose maximum size is 25 x 40 x 3 cm and maximum weight 2 kg.

  • If the item is not suitable for delivery (e.g. due to not being the right size), we will send you a notice of arrival.

  • Please note that also other delivery companies deliver mail.





About mail delivery

Terms concerning basic delivery are indicated in Delivery Service Terms. Posti's deliveries are stipulated in the Postal Act, and compliance with the Act is monitored by the Finnish Transport and Communications Agency.