The OmaPosti digital mailbox is the ideal solution for companies to send and for private individuals to receive invoices and letters. The service improves the experience of end customers and brings benefits to business customers in the form of efficiency, customer satisfaction and cost savings.
OmaPosti – a digital mailbox conveniently in the back pocket of consumers
84 percent of working-age Finns and as many as 92 percent of young people currently use OmaPosti. OmaPosti is used mostly for tracking parcels, but it is also widely used for receiving letters. The younger age group is emphasized in the payment of invoices, although receiving letters is not as common for them as for older age groups.
OmaPosti offers a wide assortment of functions for both companies and their customers. Thanks to the quick login process and the wide range of additional services, the application works very well as an invoicing channel, for example.
Companies can send invoices, laboratory results and payslips to private individuals directly to OmaPosti’s electronic mailbox, which makes it a functional solution for use by authorities as well.
OmaPosti's Smart Invoices can be opened and paid directly in the OmaPosti application. Consumers will receive reminders of invoices they can pay and archive everything in the same place. In connection with invoice payment, personalized messages can be targeted at consumers who are logged in to the service.
This enables direct dialogue with the customer and means that additional questions about the invoice or changes to the payment period, for example, can be handled immediately, which improves customer service and makes processes more efficient.
With OmaPosti, you can make your company’s operations more efficient and cost-effective
OmaPosti offers benefits to business customers through improved efficiency, customer satisfaction and cost savings. The content and appearance of digital letters are similar to the paper version, but they may contain additional functions such as links to further information and the online store, making them convenient as well.
Digital communications and invoicing make operations more efficient, save significant costs compared to traditional paper mail, reduce paper consumption and the environmental impact associated with mailing, and promote more sustainable communications.
The unified system makes logistics management more efficient and reduces errors since all items can be managed in the same place. Better tracking of shipments, fewer errors and faster problem solving also lead to cost savings, making logistics more cost-efficient.
End customers benefit from the ability to manage and track their items through OmaPosti, which reduces the strain on customer service teams and frees up resources for other areas of business.
The digital mailbox in a nutshell:
Customers can receive electronic letters, pay invoices and track their arriving parcels with OmaPosti.
• An efficient way for the sender to digitalize communication
• An archive of received letters and invoices in one place
• Payment of invoices directly in the application via all Finnish banks – an easy and popular function
• Secure – all customers are strongly identified
• Works with a mobile application or web browser through multiple channels