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Apply for compensation for damage
Notice

PAU’s strikes to cause some delays in deliveries. Read more The strike will slow down mail handling and delivery. Unfortunately, we are currently unable to track the progress of an individual shipment or shipment lot in our mail handling.

Apply for compensation for damage

The strike will slow down mail handling and delivery. Unfortunately, we are unable to track the progress of an individual shipment or shipment lot during the strike.

1
Damage

Add the damage information

Damage

Delay



Parcel
Damage *
Shipment type *
The tracking ID is the shipment ID or waybill issue identifying the trackable letter or parcel.
Shipment date
Damage description * Describe the damage as accurately as possible
Enter the case number here that you received if you have previously contacted Posti about this issue.
Reimbursement specification * Describe the volume of damage as accurately as possible. Add attachments verifying the value.
Reimbursement 1
Attachments Add a maximum of 3 attachments. The maximum size of an attachment is 2 MB.

        Select a file or drag and drop files here to add attachments

        2
        Claimant

        Enter the claimant’s information

        Claimant

        ,

        Use the international format, e.g. number 019 1234567 is in the international format +358191234567
        Enter the account number in the international IBAN format, e.g. FI49 5000 9420 0287 30
        The BIC code is the bank identifier code, e.g. for OP customers OKOYFIHH
        3
        Sender

        Enter the sender’s information

        Sender

        ,
        Use the international format, e.g. number 019 1234567 is in the international format +358191234567
        4
        Recipient

        Enter recipient information

        Recipient

        ,
        Use the international format, e.g. number 019 1234567 is in the international format +358191234567