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Apply for compensation for damage
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Apply for compensation for damage

1
Damage

Add the damage information

✓
Damage

Delay



Parcel
Damage *
Shipment type *
The tracking ID is the shipment ID or waybill issue identifying the trackable letter or parcel.
Shipment date
Damage description *Describe the damage as accurately as possible
Enter the case number here that you received if you have previously contacted Posti about this issue.
Reimbursement specification *Describe the volume of damage as accurately as possible. Add attachments verifying the value.
Reimbursement 1
Attachments Add a maximum of 3 attachments. The maximum size of an attachment is 2 MB.

        Select a file or drag and drop files here to add attachments

        2
        Claimant

        Enter the claimant’s information

        ✓
        Claimant

        ,

        Shipment type
        Use the international format, e.g. number 019 1234567 is in the international format +358191234567
        Enter the account number in the international IBAN format, e.g. FI49 5000 9420 0287 30
        The BIC code is the bank identifier code, e.g. for OP customers OKOYFIHH
        3
        Sender

        Enter the sender’s information

        ✓
        Sender

        ,
        Use the international format, e.g. number 019 1234567 is in the international format +358191234567
        4
        Recipient

        Enter recipient information

        ✓
        Recipient

        ,
        Use the international format, e.g. number 019 1234567 is in the international format +358191234567