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Mail forwarding or putting your mail on hold
Notice

Our customer service is busy due to increased parcel volume. Please check the answers to the most frequently asked questions here.

Mail forwarding or putting your mail on hold

You can forward your mail to another address⁠—for example, during a vacation. You can also temporarily stop mail delivery and have us hold your mail. If you are making a permanent move, please submit a notification of a change of address.