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Mail forwarding or putting your mail on hold

Mail forwarding or putting your mail on hold

By ordering a fixed-term forwarding of mail items, you can receive your mail for example during holiday to address you want.

By ordering a fixed-term forwarding of mail items, you can receive your mail for example during holiday to address you want.

Find out more about the service

  • Service is subject to a charge, see prices

  • You will receive addressed postal items (letters, publications, bulk letters) that have been addressed to your permanent address at a different address, e.g. summer house, for a fixed period.

  • We deliver mail to a mailbox at your holiday address with no extra charge (see Direct to Door at summer home), provided that the mailbox is located next to the mailboxes of year-round residents.

  • Home-delivery items and parcels are not included in the service.

  • Only 1st and 2nd class letters up to 250 g are forwarded abroad. Other items will be returned to the sender or handled as undeliverable items.

  • After the fixed period, your mail will be automatically directed to your permanent address. If you want to shorten the duration of an active service, you can do it in the web service.

  • Agree on the forwarding of a newspaper directly with the customer service of the newspaper.

  • When you wish to interrupt the delivery advertisements for the duration of your holiday, attach a 'No Advertisements' notification to your mail slot or mailbox.

  • When calculating the duration of a service, the start and end dates of the service are included in the validity of the service.

Make sure your mail is stored safely during your holiday by requesting mail delivery interruption. We will store your mail and you can pick it up at your own postal outlet after the holiday. Find out more about the service

  • This service is subject to a charge. It is available for a minimum period of one week and a maximum period of two months.

  • Mail accumulated during the interruption period can be picked up at your nearest postal outlet on the third business day after the interruption period. Mail items are not delivered for collection during the service.

  • Please note that during the interruption period, we will return items requiring signature and items with a notice of arrival to senders pursuant to the storage periods specified in Posti Ltd's general terms of delivery or on demand of the sender.

  • Ordinary items are stored at postal outlets for 14 days after the interruption period. If the items are not picked up, they are returned to the senders.

  • The service is personal to you. When ordering, please provide us details of all the persons (e.g. family members) who are affected by the interruption.

  • When you wish to interrupt the delivery advertisements for the duration of your holiday, attach a 'No Advertisements' notification to your mail slot or mailbox.

  • If you need to cancel your order, plese use this form.

  • You can shorten the duration of an active service in the web service.