Sending and packaging

To ensure your item reaches the addressee quickly and securely, address and pack it carefully and correctly.

Pack with care

Letters and parcels should be able to withstand mechanical handling. Broken items may cause damage to other mail items, mail handlers or sorting machines, in which case the sender may be held liable for the damage.

Find out more about appropriate packing

Letter sending instructions

The address field for letters should only include the addressee’s name and address.

Letter markings

Instructions for sending parcels

Parcels must have an address label that is filled in carefully. Attach the label to an even and visible surface.

Address labels for parcels