Retention Period

If the recipient cannot be reached at the delivery address, or if the item was not picked up from a postal outlet or Posti Parcel Locker, Posti will store the item for a specified period of time. If the item is not collected within the storage period, it will be returned to the sender. The last pickup date is indicated on the notice of arrival, and you can also see it in item tracking.

2 days

  • Parcel in Nearby locker

7 days

  • Parcels in service points and parcel lockers
  • Parcel and transport units that Posti tried to deliver to the recipient

14 days

  • All letter items
  • Parcel with an extended storage period bought by the sender
  • Parcels in service points sent or returned from abroad