Retention Period

If the recipient cannot be reached at the delivery address, or if the item was not picked up from a postal outlet or Posti Parcel Locker, Posti will store the item for a specified period of time. If the item is not collected within the storage period, it will be returned to the sender. The last pickup date is indicated on the notice of arrival, and you can also see it in item tracking.

Two days

  • Nearby Locker

One full week

  • Parcel

  • Transport units that Posti tried to deliver to the recipient

Two full weeks

  • All letter items
  • A postal parcel with an extended storage period bought by the sender
  • Returning international parcels