Delivery Time
EU 1–3 working days, rest of world 2–8 working days.
Transport times are indicative. The day of posting is not included. Posti is not liable of any delay which may be caused by the Customs procedures of the country of destination.
Maximum Weight
30 kg / parcel(country-specific restrictions apply).
Maximum Dimensions Maximum length: 2 m, length + circumference max. 3 m (country-specific restrictions apply).
Minimum Dimensions 18 cm x 27 cm
Indications and Codes
Address labels with the EMS symbol are available at all postal outlets.
IMPORTANT: The consignee phone number and e-mail address on address label have a vital role when reaching the consignee in destination country. Please always mark them, if possible.
EMS DocPack:
- The green Customs label (CN 22) must be used for mailings with a destination outside the EU and also in the special regions outside the EU excise and value-added tax area.
EMS Goods:
Sending
Express Parcel can be mailed at all postal outlets. By agreement, we can also collect items from the sender.
Special packages included in the price of the service:
- DocPack cardboard envelope for documents (B4) weighing up to 500g.
- SealPack mailing bag (B3) for goods and documents.
- MaxiPack cardboard box for light goods (internal dimensions: 40cm x 25cm x 6cm).
Packaging is available from postal outlets.
Track & Trace
You can track items using the item code included on the address label.
Receiving
Items are delivered to the addressee's street address. PO box addresses are not allowed.
Pricing
Pricing depends on the destination country and weight.
Delivery Terms Terms
Restrictions as to Content
The contents may not include substances and contents prohibited by the Universal Postal Union (UPU) or the International Air Transport Association (IATA). Please check the Country Information for the destination country's prohibitions and restrictions.
Always send cash, freely convertible securities, precious metals, jewellery and other valuables as Insured items.