EMS parcel

Delivery Time EU 1–3 working days, rest of world 2–8 working days.

Transport times are indicative. The day of posting is not included. Posti is not liable of any delay which may be caused by the Customs procedures of the country of destination.

Maximum Weight 30 kg / parcel(country-specific restrictions apply).

Maximum Dimensions Maximum length: 2 m, length + circumference max. 3 m (country-specific restrictions apply).

Minimum Dimensions 18 cm x 27 cm

Indications and Codes Address labels with the EMS symbol are available at all postal outlets.

IMPORTANT: The consignee phone number and e-mail address on address label have a vital role when reaching the consignee in destination country. Please always mark them, if possible.

EMS DocPack:

• The green Customs label (CN 22) must be used for mailings with a destination outside the EU and also in the special regions outside the EU excise and value-added tax area.

EMS Goods:

• No Customs declaration required for EU countries.
• For goods delivered outside the EU, you need to attach documentation required for Customs clearance. If the destination country requires more than one Customs declaration, you must complete the required number of declarations (CN 23).

• A commercial invoice or proforma invoice is required for goods sent for commercial purposes

Sending Express Parcel can be mailed at all postal outlets. By agreement, we can also collect items from the sender.

Special packages included in the price of the service:

• DocPack cardboard envelope for documents (B4) weighing up to 500g.
• SealPack mailing bag (B3) for goods and documents.
• MaxiPack cardboard box for light goods (internal dimensions: 40cm x 25cm x 6cm).

Packaging is available from postal outlets.

Track & Trace You can track items using the item code included on the address label.

Receiving Items are delivered to the addressee's street address. PO box addresses are not allowed.

Pricing Pricing depends on the destination country and weight.

Delivery Terms Terms

Restrictions as to Content The contents may not include substances and contents prohibited by the Universal Postal Union (UPU) or the International Air Transport Association (IATA). Please check the Country Information for the destination country's prohibitions and restrictions.

Always send cash, freely convertible securities, precious metals, jewellery and other valuables as Insured items.

Select the package according to the size of the object. Make sure that the package is shock-proof and definitely undamaged. In addition, the item must withstand 4–5 times its own weight.

Pack your item in a parcel that is as neat and flat as possible. Select a box of a suitable size for your item to prevent the contents from moving in the package. If necessary, use bubble wrap, styrofoam or foam plastic, for instance, to fill the box. Any packaging material causing sticking, and items of an irregular shape or round items may cause issues in mechanical handling. Cardboard and paper are the best materials for the outermost layer of a parcel or letter.

When you send your parcel through Posti you can use any packaging materials. You can also use pre-used materials as long as they are intact, endurable for transport and there is no old address information on top of the parcel. Posti also offers a wide assortment of different packaging materials you can order from Posti’s online shop or buy from the nearest Posti's service point.