VAT payment and customs clearance from July 1, 2021

On July 1, 2021, the e-commerce VAT reform will enter into force throughout the EU. This means that also all items worth less than EUR 22 arriving from outside the EU will be subject to VAT and customs clearance. The reform will place domestic and European online stores on the same playing field as international online stores. Posti has prepared itself for the reform and offers consumers three alternatives. For help with matters related to customs clearance, please call Posti’s free VAT helpline at 0100 2215 (mpc/lnc), open Mon–Fri 8 a.m.–6 p.m. and Sat 9 a.m.–4 p.m.

Pay VAT in connection with the online store purchase

You can pay VAT in connection with the purchase if the online store enables this. Item information is transmitted to the Customs and Posti directly from the online store and no action is needed from you. Cost EUR 0.

Digital customs declaration

Declare digitally in OmaPosti, either in the app or online at You will receive a notification in OmaPosti when an item that requires a VAT payment and customs declaration is about to arrive. You can authorize Posti to take care of this. Cost EUR 0.90.

If you would like to clear the item through customs yourself, please let Posti know about it by using this form before the item arrives in Finland. In this case, Posti will charge you a EUR 2.90 handling fee, which covers the costs of the item’s manual handling and storage.

Clear the item on the Customs website and pay the handling fee on Posti’s website

You will receive a notification of arrival when the item has arrived in Finland and is held temporarily in a warehouse. Clear the item and pay VAT on the Customs website and also pay Posti’s handling fee of EUR 2.90 on Posti’s website. Clear an item.