Return a parcel - Parcels and tracking - Private

Select the return method

The easiest way to return! If you got a return address label with your parcel, pick this option.

If you didn’t get a return address label, check the Item ID to see if the webstore offers free return.

You can return a thin, light item (max. 3 cm thick and 2 kg) to a postbox.

If the webstore doesn’t offer free returns, pay for the return yourself.