Light Moving Protection prevents anyone from submitting a notification of change of address on your behalf using a paper form but allows submitting one electronically. Light Moving Protection is a good idea when your personal information has been stolen. Submitting an electronic notification of change of address always requires logging in and carrying out strong identification using online banking credentials, which means that an electronic notification cannot be submitted using only stolen personal information.
Moving Protection prevents anyone from submitting a notification of change of address on your behalf using a paper form or electronically. Please request Moving Protection if both your personal information and your online banking credentials or other information that can be used for strong identification have been stolen. You will always receive a confirmation when Moving Protection has been activated. A notification of change of address cannot take effect until Moving Protection has been cancelled.
Has your personal information been stolen?
Light Moving Protection prevents anyone from submitting a notification of change of address on your behalf using a paper form. When Light Moving Protection is active, you can only submit a notification of change of address electronically in the OmaPosti service or after strong identification on the muuttoilmoitus.fi website. Notifications of change of address submitted using a paper form will not be accepted.
Moving Protection will not affect the delivery address of parcels, and you can cancel it in OmaPosti or when logged in to the Posti website.
You can request Light Moving Protection online or in OmaPosti. It will take effect immediately.
Online Log in here > Select: Contact details and disclosure ban > Light moving protection> Select On OR In the OmaPosti app Select Change of address notification > Contact details and disclosure ban > Light moving protection > Select On
Have your personal information and strong identification information been stolen?
With Moving Protection, you can completely prevent anyone from changing your address: your address cannot be changed in the muuttoilmoitus.fi service, in OmaPosti or by using a paper form. Mail delivery interruption also cannot be ordered as long as the protection is active. You should request Moving Protection if both your personal information and your online banking credentials or other information that can be used for strong identification (mobile certificate, ID card or single-use ID granted by Posti) have been stolen.
Moving Protection does not affect the delivery address for parcels.
You can request or cancel Moving Protection on the Posti website or by mail. A notification of change of address cannot take effect until Moving Protection has been cancelled and you have been contacted.
How to request Moving Protection online Log in here > Select: Your Information> Feedback: Contact Customer service> Moving protection, feedback about Mail forwarding or Nearby Mailbox.
Select “I want to activate Posti Moving Protection” and enter your phone number. You will receive a personal confirmation when Moving Protection has been activated. Every person over the age of 15 must request Moving Protection themselves.
If you request Moving Protection for a child under the age of 15, you must write the child’s name, the names of the child’s parents or guardians and everyone’s phone numbers in the field for additional information. In addition, we will need a document that proves that you are the child’s parent or guardian or the signatures of both of the child’s parents or guardians. How to request Moving Protection by mail The request may be written in your own words but must include: • A request for Moving Protection • Your personal identity code and name • Your phone number • Your signature Send the letter to: Posti Ltd Address Services “Moving protection” P.O. Box 777 00011 POSTI
How to cancel Moving Protection
You can cancel Moving Protection by logging in to the Posti website and sending a request using the feedback form on the Your Information page. You can also cancel Moving Protection by sending a freeform letter to the same address as the request for Moving Protection. If you cancel your Moving Protection, we will always call you, so please make sure that your contact details are correct.