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With a contract

Priority parcel

A Priority parcel reaches anyone anywhere in the world. You can monitor the progress of the item in the international postal network with the item ID in most of the world’s countries. Your customer receives the parcel conveniently at the nearest service point, and in many countries it is transported to the recipient’s address.

  • Deliveries to the Nordic Region within 3–5 days, elsewhere in Europe within 3–7 days and elsewhere in the world within 6–14 working days
  • Create a contract on regular pickups, order a one-off delivery or take the parcels to Posti's service point.
  • Depending on the country, the item is delivered either to the recipient or to the local postal outlet
Detailed information, terms and conditions

Delivery time EU zone 1–3 working days, other countries 2–8 working days. The Nordic Region 3–5 working days, elsewhere in Europe 3–7 working days and other countries 6–14 working days. The mailing date is not included. Posti is not responsible for any delivery delays arising from Customs inspections or other measures in the destination country.

Indications and Codes We recommend that contract customers start using the SmartShip printing software where you can print address labels, customs declaration papers and commercial invoices.

Please note when sending: The telephone number and e-mail address written on the address label are crucial in reaching the recipient in the destination country. You should always add them to the address label if you know them.

No Customs declaration is required for EU countries. For goods delivered outside the EU, you need to attach documentation required for Customs clearance (CN23). More detailed information can be found in Country information. If the destination country requires more than one Customs declaration, you must complete the required number of declarations (CN 23).

Deliveries to destinations outside Europe containing goods must be accompanied with attachments required by the customs declaration. More detailed information can be found in Country information. For commercial goods deliveries, a commercial or pro forma invoice is required. Mandatory export clearance (when the value is EUR 1,000 or more) is included in the price when shipping items to Iceland, Norway and Switzerland. The recipient is responsible for the destination country’s taxes and customs duties

Sending Parcels will be collected from the sender by separate agreement. Alternatively, they can be deposited at a Posti outlet (the parcel will depart the following working day).

Item tracking Parcel status and delivery information is available via Item Tracking.

Receiving Priority parcels are delivered to the recipient’s address in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, United Kingdom, Greece, Hungary, Iceland, Ireland, Italy, Latvia (to corporate addresses only), Liechtenstein, Lithuania (to corporate addresses only), Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the US.

In other countries, the parcel is delivered to the recipient’s nearest postal outlet. The recipient will be notified of the arrival of the delivery.

Post office box addresses cannot be used.

Pricing €/Item + €/kg, please refer the price list The prices are subject to a fuel surcharge

Delivery terms Kansainvälisten kuljetuspalvelujen tuote-ehdot

Restrictions as to content The delivery may not contain any items or substances that are prohibited by the Universal Postal Union (UPU), prohibited in air transport or under Posti's general terms of delivery.

Cash, tradable securities, precious metals, gems, and other valuable items must always be insured for the delivery.

Other Specifications Effortless transport orders with SmartShip.

Posti's Country information Learn more about, for example, dimension and import restrictions and documentation requirements set by various destination countries. Posti's Country information provides as up-to-date information as possible about all special characteristics required for sending items to each destination country. Go to the Country information.

Packaging instructions

Select the package according to the size of the object. Make sure that the package is shock-proof and definitely undamaged. In addition, the item must withstand 4–5 times its own weight.

Pack your item in a parcel that is as neat and flat as possible. Select a box of a suitable size for your item to prevent the contents from moving in the package. If necessary, use bubble wrap, styrofoam or foam plastic, for instance, to fill the box. Any packaging material causing sticking, and items of an irregular shape or round items may cause issues in mechanical handling. Cardboard and paper are the best materials for the outermost layer of a parcel or letter.

When you send your parcel through Posti you can use any packaging materials. You can also use pre-used materials as long as they are intact, endurable for transport and there is no old address information on top of the parcel. Posti also offers a wide assortment of different packaging materials you can order from Posti’s online shop or buy from the nearest Posti's service point.