Skip to main content
With a contract

Posti Insured

Maximum 1 000 x 600 x 600 mm

The service of sending an insured item includes an acknowledgement of the mailing and handing it over to the recipient, delivery in a separate secure processing, item tracking and handing the item over at Posti's service point.

  • Suitable for sending cash, securities and valuables
  • The item is only handed over to the recipient or a person authorized by the recipient against an acknowledgement
  • More extensive compensations than with other valuable items
Delivery time

Delivered to the Posti outlet indicated by the recipient’s address from where it can be picked up usually on the second or at the latest third weekday after the posting day.

Maximum weight

2 kg

Maximum dimensions

1 000 x 600 x 600 mm

Minimum dimensions

90 x 140 mm


Dropped off at a postal outlet, a postal center or picked up with the pickup service (subject to a charge). See the more detailed Mailing instructions.

Electronic notice of arrival is possible when Posti SmartShip or EDI messages are being used

Indications and codes of an insured item

An address label including a tracking bar code identifying the item, or item ID.

Address labels can be printed from the Posti SmartShip ordering channel or using your own printing software.

Item tracking

Status and delivery information is available via Item Tracking.

Receiving valuable items

Arrival of the item is notified using with an electronic or paper notice of arrival.

The item is handed over to the recipient or a person authorized by the recipient in exchange for an acknowledgement. If the right to sign has been restricted with an additional service, the item will only be handed over to the person indicated as the recipient. Valuable items addressed to companies and organizations may only be handed over to a person who is authorized to sign for the company/organization or is otherwise authorized to receive the item.

Payment methods
Delivery Terms

Items that could not be delivered to the recipient will be stored at the operating location for fourteen (14) days. The notice of arrival indicates the deadline for picking up the item from the operating location. A second notice of arrival is not sent. Forwarding from outlet to outlet will not extend the combined storage period at different operating locations.

COD (Cash on Delivery) for a letter

With COD (Cash on Delivery), you can ensure that you receive payment for the item in your account before it is handed over to the recipient. You can add the cash on delivery service to Priority and Economy letters and Insured Items.

We are responsible for forwarding the COD amount that you have specified to a Finnish bank account within 2 to 4 banking days from the payment. The maximum amount of COD is EUR 2,000.

For a payment with a bank reference, the reference number is transmitted to the recipient of the payment; for a payment without a reference number, the payer’s name is transmitted. IBAN account numbers and bank-identifying BIC codes, complying with the SEPA regulations, are used for COD (Cash on Delivery) items. If the account or reference information is incorrect, we accept no responsibility for delays or losses.

There is a separate address label for COD (Cash on Delivery) items. You can add an electronic notice of arrival to a Cash on Delivery Letter.

Domestic and international letters with address labels can be ordered through the Posti SmartShip ordering channel, or through another EDI interface.

Valuable items are handed over to the addressee in person

You may limit the right of receipt confirmation so that the letter is only handed over to the addressee in person.

With the additional service the handing over of an item can be restricted only to the natural person who has been indicated as the recipient. The handing over of an item addressed to a corporate or organizational recipient cannot be restricted with the additional service.

An electronic notice of arrival for a letter and Pickup reminder

Electronic notices of arrival allow you to offer your customer improved service, have your items reach their destinations more swiftly and reduce the number of items that are not collected.

The electronic notice of arrival is available for contract customers free of charge. It can be used for domestic registered letters as well as cash on delivery letters, letter with advice of delivery and insured items. You submit advance information of the items left for delivery as an EDI message. Your customer will receive a notice of arrival based on the message.

Electronic notices of arrival primarily come in the form of SMSs and e-mails. If an SMS cannot reach the recipient, the notice of arrival will be sent as a letter or as an electronic letter to OmaPosti. A Pickup reminder by mail (subject to a charge) is also available. It requires the use of the electronic notice of arrival.

If you use the Posti SmartShip ordering channel, you can start using electronic notices of arrival by checking the box in the additional services section. For activating the use of EDI messages, please contact Posti Customer Service or your contact person.