Logistics interfaces and digital services

Posti SmartShip is a browser-based ordering channel for parcel and freight services, enabling you to order and manage your transports and print the necessary transport documents. In addition, the Posti Dashboard service helps you improve customer service and item trackability.

• Posti SmartShip requires a transaction code for logging in. Fill in this form to order a transaction code.

• More information on Posti SmartShip

• Gain access to the service by integrating the company’s own systems with those of Posti.

• The service includes the same functionalities as the Posti SmartShip online tool.

• The interface descriptions for integrating transportation orders can be found here.

• You can send the EDI messages for the required Posti Transport Services directly from your own system.

• The interface descriptions for parcel services can be found here. The service matrix can be found here.

• The interface descriptions for freight services can be found in XML format: https://api.posti.fi/api-postra.html or in EDIFACT format here.

• Please note also that the printing of address labels or waybills must be built in your system. For address label templates and instructions, please contact: pakettikayttoonotot@posti.com and for waybills and logistics unit labels, please contact: rahtikayttoonotot@posti.com.

Offer your e-commerce customers the opportunity to select their preferred pickup point. Integrate with Posti’s Location Service to include Posti’s pickup points for your online store. Location Service includes up-to-date information on all of our pickup points and enables the deployment of our new e-commerce services.

Location Service integration instructions

• Posti Dashboard is a real-time browser-based Item Tracking service. It can be used to track not only individual parcels but also batches of parcels.

• You can track your deliveries in real time with the criteria that suit you and, thus, offer faster and more efficient customer service for the shipment inquiries of your customers.

• Access the service via Posti Service Portal

• The estimated arrival date of parcels is displayed in Posti’s mobile application. The same information can be displayed in the shopping cart of your online store or in your mobile application by integrating the parcel’s estimated date of arrival with your company’s system.

• For more information on integration, see the programmer’s manual.

• The interface descriptions can be found here.

The browser application is designed for small order quantities and can be ordered in the Posti Service Portal.

When your order quantities are large, we recommend system integration. The integration is usually made from the customer’s ERP system.

System integration includes normal data flows related to warehouse use:

• Reference data

• Purchase order and acknowledgement

• Sales order and acknowledgement

• Return order and acknowledgement

• Changes in inventory

The interface descriptions for warehousing services can be found here.