Monikanavainen viestintä

Multi-channel communication

Offer better service with the help of smooth document management and customer communications

Would you like to provide a better customer experience and manage all the information related to it? We will help your company digitalize and automate communications and documenting processes and offer better service to customers. We deliver your messages to your customers: we process letters, invoices and service messages into the correct format and deliver them using multiple channels. And when your customers want to communicate with you, their messages will also be delivered quickly and efficiently through us.

Contant us - improve your document management

Send messages and invoices through multiple channels

We deliver letters, publications, invoices and service messages to your customer in the correct format. By using Posti’s services, you can reach your customers in Finland and abroad quickly, inexpensively and reliably.

Receive messages through multiple channels

The customers of companies also have a need to communicate. We deliver your customers’ messages, such as feedback and reply mail items, to your company in both physical and electronic form.

Manage your documents electronically

Our document management solutions help your company digitalize and automate invoicing and documenting processes as well as manage the information related to customer communications that is critical to the company’s business operations.

Why choose Posti’s document management and customer communications services?

Nationwide delivery from one supplier

Sending letters is a traditional and timeless method of reaching your customers in a way that stands out and is individual and efficient. Posti knows letters better than anyone else. We offer nationwide delivery and all other services you need from one place, whether you need to send letters in Finland or internationally.

Integrate received messages into service processes

With our help, you can also receive messages and documents from customers through multiple channels and make them part of your key service processes. For example, additional questions about an invoice or requests to change the due date of an invoice submitted through the Smart Invoice service can be processed immediately.

Streamline the management of documents and information

We will help make your business operations more efficient and speed up your digitalization process. Our services will help your company improve the efficiency of its document management processes and electronic archiving as well as to better manage information that is critical to the company’s business operations.