Multi-channel invoice delivery service
MobilePay, e-invoice, email invoice or traditional paper invoice? Give your customers the freedom to choose where and how to pay their invoices. With our multi-channel invoice delivery service, you can send invoices easily and cost-effectively.
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Our multi-channel invoice delivery service is cost-effective and flexible
- You get access to all invoicing channels and a real-time view of the invoicing process with a single contract.
- Improve customer satisfaction and let your customer choose how to receive and pay their invoices.
- Invoicing will be easy for you, regardless of the channel. We will deliver the invoices, also in paper form.
- Improve customer satisfaction and let your customer choose how to receive and pay their invoices.
How the Multi-channel invoice delivery service works
When you choose Posti as your invoicing partner, you will have access to all invoicing services and channels with one agreement.
The invoicing information is transferred from your system, after which our service creates the invoices and forwards them through the selected channels with the following options:
e-invoice
email invoice
mobile invoice
Smart Invoice through the OmaPosti application
traditional paper invoice
As the invoice sender, you will be able to monitor invoicing processes in real time.
With our additional services, you can streamline customer service and send targeted and individualized messages to consumers on paper, as a PDF attachment or to their mobile devices in connection with sending invoices. In this way, your invoicing will also serve as a channel for customer service and additional sales.
All the most convenient invoicing channels
E-invoices are electronic invoices delivered directly to a customer’s online bank. E-invoices include the same information as paper or email invoices. E-invoices make the it easier to pay invoices and remember due dates.
You can send invoices by email in the form of a link or a PDF attachment. Emails are quick and easy to use, and you can also add clickable links to them. You only need an accurate email address to send an email invoice. Failed deliveries can be directed to printing, and the address list will be updated before the next delivery.
Smart Invoices can be opened and paid directly in the OmaPosti application. In connection with invoice payment, personalized messages can be targeted at consumers who are logged in to the service. Smart Invoices also enable direct dialogue with your customers. For example, the customer can give feedback, ask directly about the invoice or agree on a new payment period. Messages and targeted advertising that are relevant to the customer can also be added to Smart Invoices. Consumers can download the OmaPosti application to their phones from an application store.
Using the MobilePay application is a quick and modern way to invoice and pay. MobilePay is a payment method where the consumer receives and pays invoices quickly and safely with their smartphone application. If MobilePay has been selected as the invoice payment method, the application downloaded to the customer’s phone will open automatically. After verification, the payment can be confirmed with a single swipe.
The printing and delivery of paper-format and digital communications is done using the iPost system, a quick and cost-effective solution for all kinds of communications.
Pricing
The pricing of the Multi-channel invoicing delivery service is based on the number of invoices sent.
Additional services
The additional invoicing services will enhance archiving and customer service and provide a new channel for additional sales and customer communications.
Connect
As an additional feature of the Multi-channel invoice delivery service, Connect turns invoicing into a channel for customer communications and additional sales. With Connect, you can add messages to invoices or other documents that are tailored to your target group.
Archiving
Electronic document archiving provides security and ease of archiving. eArchive enables secure electronic archiving of documents in one place. With the easy-to-use web interface, finding archived documents is quick and easy.
Case DNA – efficient invoicing, ease of payment
DNA sends its customers tens of millions of invoices a year. More than 80 percent of them are delivered digitally via Posti’s multi-channel invoice delivery service.
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